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What are chatbots and how do they work?

What Are Chatbots and Why Are They So Relevant Today? [...]

By Onlim|July 21st, 2025|Categories: Chatbots|Tags: AI, artificial intelligence, automated customer communication, Automation, Bot, bots, chatbot, Instant Messaging, machine learning, onlim|Comments Off

How To Blend Human & Artificial Intelligence For Better Chatbot Conversations

Guest post by Kayleigh Alexandra. If you want to achieve [...]

By Onlim|August 28th, 2020|Categories: artificial intelligence, Conversational AI|Tags: AI, chatbot, Chatbots, conversational ai, onlim|Comments Off

Prepare Your Data For Conversational AI With Schema.Org

When users communicate with chatbots or voice assistants in [...]

By Jürgen Umbrich|August 19th, 2020|Categories: Conversational AI, Knowledge Graphs|Tags: chatbot, conversational ai, Data, knowledge graph, onlim, schema.org|Comments Off

6 Common Chatbot Mistakes Your Team Might Be Making

Guest post by Daniela McVicker. Using chatbots for sales, [...]

By Onlim|August 13th, 2020|Categories: Chatbots|Tags: chatbot, chatbot analytics, chatbot mistakes, chatbot scripts, Chatbots, onlim|Comments Off

Top 7 Requirements For Chatbot Software

Chatbots help improve customer experiences by providing support or [...]

By Onlim|July 30th, 2020|Categories: Chatbots|Tags: chatbot, chatbot provider, Chatbot Software, Chatbots|Comments Off

6 Chatbot Myths That Are Preventing Your Business From Growing

Guest post by Molly Crockett. Even though the history of [...]

By Onlim|July 23rd, 2020|Categories: Chatbots|Tags: AI, chatbot, chatbot myths, Chatbots|Comments Off

Using AI Assistants For Crisis Management And Beyond (Part 2)

In part 1 of this article on using chatbots [...]

By Marc|July 16th, 2020|Categories: Conversational AI, conversational ai in customer service|Tags: ai assistants, chatbot, Chatbots, chatbots for crisis management, covid chatbot, COVID19, voice assistants|Comments Off

Using Chatbots For Crisis Management And Beyond (Part 1)

The COVID-19 pandemic hit us at lightning speed and [...]

By Marc|July 9th, 2020|Categories: Chatbots, Conversational AI, conversational ai in customer service|Tags: ai assistants, chatbot, Chatbots, chatbots for crisis management, covid chatbot, COVID19, voice assistants|Comments Off

Humans Vs. Machines In The Age Of Customer Experience

Today, we undeniably find ourselves in an age of [...]

By Onlim|January 17th, 2020|Categories: artificial intelligence, Conversational AI, customer communication|Tags: AI, automated customer service, chatbot, Chatbots, conversational ai, customer experience, human vs. machines, onlim, voice assistant, voice assistants|Comments Off

Chatbot Analytics — How To Measure The Success Of Your Chatbot

Your chatbot is built. You already have the first [...]

By Onlim|November 28th, 2019|Categories: Chatbots|Tags: AI, AI chatbot, automated customer communication, chatbot, chatbot analytics, Chatbots, conversational ai, conversational ai analytics, measure chatbot success, onlim|Comments Off