THE BENEFITS OF ONLIM’S CONVERSATIONAL AI FOR THE RETAIL INDUSTRY
More sales, lower cost
Onlim’s Conversational AI supports your team with conversational commerce on relevant channels. It allows you to reduce inquiries by email or phone, relieve the customer service team and support marketing and sales at the same time.
Chatbots allow you to provide the right information at the right time and accompany your customers and prospects along the entire customer journey – from their first visit to the online shop to the checkout and all following customer touchpoints.
Connection to your systems
With Onlim you can connect all relevant components of an integrated e-commerce solution for product search, recommendations, offers, promotions, and more to your chatbot. Thus, you build a chatbot whose knowledge goes far beyond answering FAQs.