THE INDUSTRY SOLUTION FOR E-COMMERCE
Increased sales and better service for your online shop!
Connect online customer touchpoints and thus increase customer experience and customer loyalty. With AI-based chatbots and voice assistants from Onlim, you can reliably accompany your customers along the entire customer journey.
Growing customer demands, increased abandonment rates and high return rates – these are the major challenges of online retailers. Today’s customers desire individuality, continuous availability and full service.
Leading brands that trust us
THE BENEFITS OF ONLIM’S
CONVERSATIONAL AI FOR THE RETAIL INDUSTRY
THE BENEFITS OF ONLIM’S CONVERSATIONAL AI FOR THE RETAIL INDUSTRY
More sales, lower cost
Onlim’s Conversational AI supports your team with conversational commerce on relevant channels. It allows you to reduce inquiries by email or phone, relieve the customer service team and support marketing and sales at the same time.
Complete customer journey
Chatbots allow you to provide the right information at the right time and accompany your customers and prospects along the entire customer journey – from their first visit to the online shop to the checkout and all following customer touchpoints.
Connection to your systems
With Onlim you can connect all relevant components of an integrated e-commerce solution for product search, recommendations, offers, promotions, and more to your chatbot. Thus, you build a chatbot whose knowledge goes far beyond answering FAQs.
OUR CONVERSATIONAL AI PLATFORM
The Onlim platform at a glance
Some examples of our industry connections