THE INDUSTRY SOLUTION FOR E-COMMERCE

Increased sales and better service for your online shop!

Connect online customer touchpoints and thus increase customer experience and customer loyalty. With AI-based chatbots and voice assistants from Onlim, you can reliably accompany your customers along the entire customer journey.

Growing customer demands, increased abandonment rates and high return rates – these are the major challenges of online retailers. Today’s customers desire individuality, continuous availability and full service.

Leading brands that trust us

IKEA
Netto-logo

THE INDUSTRY SOLUTION FOR E-COMMERCE

Increased sales and better service for your online shop!

Connect online customer touchpoints and thus increase customer experience and customer loyalty. With AI-based chatbots and voice assistants from Onlim, you can reliably accompany your customers along the entire customer journey.

Growing customer demands, increased abandonment rates and high return rates – these are the major challenges of online retailers. Today’s customers desire individuality, continuous availability and full service.

Leading brands that trust us

IKEA
Netto-logo

The benefits of Onlim’s Conversational AI for the retail industry

More sales, lower cost

Onlim’s Conversational AI supports your team with conversational commerce on relevant channels. It allows you to reduce inquiries by email or phone, relieve the customer service team and support marketing and sales at the same time.

Complete
customer journey

Chatbots allow you to provide the right information at the right time and accompany your customers and prospects along the entire customer journey – from their first visit to the online shop to the checkout and all following customer touchpoints.

Connection to your systems

With Onlim you can connect all relevant components of an integrated e-commerce solution for product search, recommendations, offers, promotions, and more to your chatbot. Thus, you build a chatbot whose knowledge goes far beyond answering FAQs.

THE BENEFITS OF ONLIM’S
CONVERSATIONAL AI FOR THE RETAIL INDUSTRY

  • 01 – More sales, lower cost
  • 02 – Complete customer journey
  • 03 – Connection to your systems

More sales, lower cost

Onlim’s Conversational AI supports your team with conversational commerce on relevant channels. It allows you to reduce inquiries by email or phone, relieve the customer service team and support marketing and sales at the same time.

THE BENEFITS OF ONLIM’S
CONVERSATIONAL AI FOR THE RETAIL INDUSTRY

  • 01 – More sales, lower cost
  • 02 – Complete customer journey
  • 03 – Connection to your systems

Complete customer journey

Chatbots allow you to provide the right information at the right time and accompany your customers and prospects along the entire customer journey – from their first visit to the online shop to the checkout and all following customer touchpoints.

THE BENEFITS OF ONLIM’S
CONVERSATIONAL AI FOR THE RETAIL INDUSTRY

  • 01 – More sales, lower cost
  • 02 – Complete customer journey
  • 03 – Connection to your systems

Connection to your systems

With Onlim you can connect all relevant components of an integrated e-commerce solution for product search, recommendations, offers, promotions, and more to your chatbot. Thus, you build a chatbot whose knowledge goes far beyond answering FAQs.

OUR AI CHATBOT SOFTWARE

The Onlim platform at a glance

  • Multichannel text/voice platform
  • Full customer service integration
  • Own AI for better dialogues
  • Industry specific conversation modules and templates
  • Connection to external data sources
  • Easy handling

OUR AI CHATBOT SOFTWARE

The Onlim platform at a glance

  • Multichannel text/voice platform
  • Full customer service integration
  • Own AI for better dialogues
  • Industry specific conversation modules and templates
  • Connection to external data sources
  • Easy handling

Standard connections for all industries

MORE KNOWLEDGE. BETTER CONVERSATIONS.

Be where your customers are!

Let us help you automate your customer communication!

Standard connections for all industries

WienEnergie
Feratel
Energie-Netze
OeHV2
Outdooractive
Verkehrsauskunft-Oesterreich

MORE KNOWLEDGE. BETTER CONVERSATIONS.

Be where your customers are!

Let us help you automate your customer communication!