March 2019

Common Chatbot Mistakes And How To Avoid Them

By |2019-03-19T16:47:17+01:00March 19th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , |

  Over the next seven years, investments of over $1.25 billion are expected for chatbot development.   With investments that high, the stakes are high as well. Mistakes can be costly and especially when a technology is still relatively new a lot of money can go down the drain pretty quickly [...]

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February 2019

What Makes A Great Customer Service Chatbot?

By |2019-03-18T16:33:43+01:00February 28th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

TWEET THIS     Automating customer communication through chatbots is becoming more and more popular. The digital assistants established themselves to be of great support for customer service.     Download our free e-book to learn everything you need to know about chatbots for your business.   But what makes a great [...]

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January 2019

How Is AI Remodelling The Tourism Industry?

By |2019-02-06T16:46:08+01:00January 31st, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , , |

        Anyone that has ever spoken the words “Hey Siri” or “OK Google” into their phone knows how to use voice assistants. These play an important role in an ongoing technological revolution.   The revolution of digital and artificial intelligence is affecting more and more aspects of our [...]

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Technology Trends for Businesses in 2019

By |2019-01-30T16:41:19+01:00January 8th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , , |

What does the new year hold and what trends should you be aware of in 2019?   Today, we are going to look at technology trends that we believe will make a difference for businesses this year.        Blockchain: Secure & More Efficient Transactions   The blockchain technology is mainly known due to [...]

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December 2018

Adoption, Usage And Potential Of Voice Assistants

By |2018-12-28T15:18:07+01:00December 28th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , |

Voice assistants have become an integral part of our everyday lives. Almost everyone has heard of Siri, Alexa and Co. Ads on different channels from online to print and TV give the impression that the digital assistants have arrived everywhere, and especially at home.     Download our free e-book to learn everything you need [...]

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How AI Drives Better SEO Performance

By |2018-12-28T15:27:55+01:00December 17th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

Guest post by Raul Harman, Consultant and Editor in Chief at Technivorz .     When I mention “artificial intelligence” or “machine learning,” the first thing that crosses your mind is probably humanoid robots.   However, AI goes far beyond that.   It represents an umbrella term used for sophisticated technologies, such as super-smart algorithms, machine learning, and [...]

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November 2018

Customer Service Trends That Will Drive Success In 2019

By |2019-03-20T12:01:32+01:00November 29th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

Whatever way you look at a business, ultimately all businesses share similar goals - creating revenue and selling their products or services successfully.   On a short-term basis, you could do this with about any product and not really making any effort to create something of value for your customers. Yet, if you are in [...]

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October 2018

How to Create High Quality Dialogues for Your Chatbot

By |2018-10-09T16:23:55+01:00October 9th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , |

The advent of conversation-based User Interfaces (UIs) and Chatbots in the last couple of years has evoked a necessity of optimising and tweaking the interactions customers can have with chatbots.   As a chatbot can only ever use the words and sentences he has been taught. All parts of a conversation, sentences, words, and tonalities [...]

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April 2018

Chatbots As Digital Customer And Service Agents

By |2018-08-08T14:44:47+01:00April 5th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

Today, most of customer service calls to companies still meet a digital voice system or a request to narrow down the reason of the call. And only then you are redirected to a service agent.   In our modern times, analog telephone systems are nearly gone and increasingly replaced by state-of-the-art voice-controlled switching systems.   [...]

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March 2018

Chit Chat Chatbots And How To Make Them Better

By |2018-08-08T15:06:32+01:00March 27th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , |

Download our free e-book to learn everything you need to know about chatbots for your business.    The recent technological advancement has greatly boosted businesses across the world and has enabled online companies like Facebook, Amazon and Google to thrive. These companies together with technological giants like IBM, Microsoft, Samsung and Apple have invested huge [...]

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