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Common Chatbot Mistakes And How To Avoid Them
Over the next seven years, investments of over $1.25 billion are expected for chatbot development. With investments that high, the stakes are high as well. Mistakes can be costly [...]
5 Successful Examples of Conversational Marketing
Guest post by Nina Ritz, technical researcher & writer with DesignRush. TWEET THIS: Conversational marketing is a form of b2c and b2b communication conducted in real [...]
Which Advancements Can We Expect From Voice Assistants This Year?
Which developments we can expect in the area of voice assistants this year? This article summarizes capabilities, developments and trends for voice assistants. 1. Personalized Conversation [...]
What Makes A Great Customer Service Chatbot?
TWEET THIS Automating customer communication through chatbots is becoming more and more popular. The digital assistants established themselves to be of great support for customer service. Download our [...]
How to Identify Business Opportunities Through Big Data
Guest post by Jen McKenzie, independent business consultant from New York. At one time, Big Data was only available to the largest companies with the biggest tech budgets. With [...]
5 Chatbot Trends To Watch In 2019
Just a few years ago the idea that artificial intelligence would be able to help customers with their questions and problems could still be called a futuristic [...]