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Common Chatbot Mistakes And How To Avoid Them

By |March 19th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , |

  Over the next seven years, investments of over $1.25 billion are expected for chatbot development.   With investments that high, the stakes are high as well. Mistakes can be costly [...]

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5 Successful Examples of Conversational Marketing

By |March 12th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , , |

Guest post by Nina Ritz, technical researcher & writer with DesignRush.   TWEET THIS:         Conversational marketing is a form of b2c and b2b communication conducted in real [...]

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Which Advancements Can We Expect From Voice Assistants This Year?

By |March 7th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

  Which developments we can expect in the area of voice assistants this year?   This article summarizes capabilities, developments and trends for voice assistants.     1. Personalized Conversation   [...]

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What Makes A Great Customer Service Chatbot?

By |February 28th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

TWEET THIS     Automating customer communication through chatbots is becoming more and more popular. The digital assistants established themselves to be of great support for customer service.     Download our [...]

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How to Identify Business Opportunities Through Big Data

By |February 26th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , |

Guest post by Jen McKenzie, independent business consultant from New York.        At one time, Big Data was only available to the largest companies with the biggest tech budgets. With [...]

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