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Humans Vs. Machines In The Age Of Customer Experience

By |January 17th, 2020|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

Today, we undeniably find ourselves in an age of customer experience. In 2020, customer experience should even overtake price and products as the key brand differentiator.   While businesses need to find ways to improve [...]

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5 Relevant Chatbot Trends Of 2020

By |January 9th, 2020|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

Just a few years ago the idea that artificial intelligence would be able to help customers with their questions and problems could still be called a futuristic fantasy. Being able to use algorithms and software [...]

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European Chatbot & AI Conferences 2020

By |December 20th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , , , , , , , , , , |

What are the best events to keep up with chatbots and AI in 2020? Where's the best place to meet with like-minded chatbot and AI experts? We have put together the most exciting European chatbot [...]

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What is Robotic Process Automation (RPA) and how does it work?

By |December 12th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

  The development of robotic technologies has reached a state where its influence is becoming quite apparent in the way businesses are running their processes. That’s why topics like digitalization, automation, and artificial intelligence are [...]

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Overcome The Problem Of Voice Discovery – Strategies For A Voice-First Future

By |December 3rd, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

    We are on the brink of entering a new technological era. A time where we will move beyond the need to use text interfaces to communicate with computers and instead, we [...]

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Chatbot Analytics — How To Measure The Success Of Your Chatbot

By |November 28th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

  Your chatbot is built. You already have the first users. But do you know how successful your chatbot is? The implementation and launch of a chatbot are only the beginning. Once you [...]

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