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E-Commerce Chatbots: How To Increase Sales & Retention

By |July 16th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

    From the first contact with a company to the final purchase, a user goes through numerous steps in which he gathers information about your company and your offer and compares you [...]

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The Growing Impact of AI on the Banking Industry

By |July 11th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , |

Guest post by Raul Harman, Consultant and Editor in Chief at Technivorz.     A recent research study shows that artificial intelligence is going to help financial institutions save $1 trillion in project cost savings. According [...]

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Essential Elements To Develop A Successful Voice Strategy

By |July 9th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

    No matter in which direction you are looking – marketing, customer service or sales, ‘Voice’ is coming up as one of the trendiest topics right now. This is not [...]

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4 Ways To Reduce Cart Abandonment With Chatbots

By |July 4th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

  The online shopping industry is still booming. In 2018, the global e-commerce market grew by 18 percent. This trend continues. Despite the rising sales figures, e-commerce still has a major [...]

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Customer Service Without Live Chat Is Outdated

By |July 2nd, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

Guest post by Florian Fratzscher, freelance writer & digital creative.        Hi, my name is Florian and I am a digital native. Digital natives are people that have been [...]

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5 Reasons Why Chatbots Fail

By |June 27th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

      Although more and more companies are using chatbots in their customer service, this does not imply that all of them are improving customer satisfaction and user experience.   [...]

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