Onlim Blog

Updates and insights from Onlim about chatbots, voice assistants and automated communication.

Is a chatbot right for my business?

October 24th, 2023|Automatisierung, Chatbots & AI, chatbots, ChatGPT, conversational ai|

In today's digital business world, a chatbot have become an important tool for businesses to improve customer service, automate workflows and optimise interactions with customers. But before you decide if a chatbot is right for your business, there are some important considerations you should make. In this blog article, you will get the essential questions that can help you in your decision making. The key questions for implementing a chatbot in your company To find out if implementing a chatbot is worthwhile for your business, it is advisable to consider the following questions: 1. Is the round-the-clock availability of a chatbot beneficial for my business? One of the biggest advantages of a chatbot is their availability around the clock. Customers can ask questions, request information or receive [...]

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Retrieval Augmented Generation (RAG)

July 10th, 2024|Automatisierung, Chatbots & AI|

What is Retrieval Augmented Generation (RAG)? Definition of Retrieval Augmented Generation Retrieval Augmented Generation (RAG) revolutionizes automatically generated texts by incorporating secured and up-to-date information from private databases. This technology combines a retrieval model with a text generation model. [...]

Is a voicebot right for my company?

June 18th, 2024|Automatisierung, Chatbots & AI|

Customer expectations of companies are constantly rising and technology is making rapid progress. This presents companies with the challenge of offering efficient and user-friendly communication channels. Voicebots are one technology that provides effective, low-cost relief for employees. But is a [...]

What is Generative AI?

June 11th, 2024|Automatisierung, Chatbots & AI|

Generative artificial intelligence (AI) is revolutionising the way we use technology in our everyday lives and in the business world. From the creation of text and images to the development of complex models, generative AI offers a wide range [...]

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