Blog
6 Common Chatbot Mistakes Your Team Might Be Making
Guest post by Daniela McVicker. Using chatbots for sales, customer support or marketing communication can have tons of benefits. It can save time for your team and enable them to focus on more complex tasks, improve customer satisfaction, decrease [...]
Top 7 Requirements For Chatbot Software
Chatbots help improve customer experiences by providing support or advising buyers during crucial decisions. Most importantly, chatbots holds numerous automation options that can significantly accelerate services. However, not all chatbot software solutions are equal. There are specific requirements that have [...]
6 Chatbot Myths That Are Preventing Your Business From Growing
Guest post by Molly Crockett. Even though the history of chatbots goes back into the 1960s, chatbots are one of the latest developments in technology that all businesses should consider using. When properly implemented, chatbots can help [...]
Using AI Assistants For Crisis Management And Beyond (Part 2)
In part 1 of this article on using chatbots for crisis management we described the benefits of chatbots and what role they are playing during the current COVID-19 crisis. In the second part, you will not just learn more [...]