June 2019

Voice Is King – Voice Control Is The New Standard

By |2019-06-18T17:04:08+02:00June 18th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

    We are used to typing texts, pushing digital buttons and researching online to find the information we need. But is this really the best and most comfortable way to interact with computers?   Until now this mode of interaction was based on a lack of better options. Computers used [...]

Comments Off on Voice Is King – Voice Control Is The New Standard

5 Ways AI Can Speed Up Brand Growth

By |2019-06-14T13:39:58+02:00June 14th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

Guest post by Raul Harman, Consultant and Editor in Chief at Technivorz. Artificial intelligence is penetrating every aspect of modern business, and for a number of compelling reasons. As technology has become an inextricable part of our everyday lives, business leaders and forward-looking marketers are quick to pioneer the integration of innovative AI-driven technologies [...]

Comments Off on 5 Ways AI Can Speed Up Brand Growth

Voice Assistants in Marketing Communication

By |2019-06-12T18:14:24+02:00June 12th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

    The distribution of voice assistants is increasing at a rapid pace. Juniper Research estimates that eight billion voice assistants will be in use by 2023. The generated revenue is also increasing rapidly. In 2023, around 80 billion dollars are expected to be generated with the help of voice assistants. [...]

Comments Off on Voice Assistants in Marketing Communication

Conversational E-Commerce With Chatbots

By |2019-06-04T02:05:28+02:00June 4th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , |

    When people talk to their friends and family, they usually use text messages and messenger apps. It’s fast, easy, and convenient. That’s why people prefer texting five times more than making a call.   This comes as no surprise but still, it is questionable why only a few businesses [...]

Comments Off on Conversational E-Commerce With Chatbots

May 2019

9 Essential Facts About Live Chats

By |2019-05-29T16:23:10+02:00May 29th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , |

    Successful businesses have one thing in common – satisfied customers. The better the relationship to the customers the better a business is usually doing. Customers are willing to spend their money when they feel welcome, heard, and understood. This is how they turn into long-term brand advocates and loyal [...]

Comments Off on 9 Essential Facts About Live Chats

How To Provide Great Customer Service In The Digital Age?

By |2019-05-29T09:11:32+02:00May 27th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , |

  What do customers want? And how can you offer extraordinary customer service in the digital age? There are already numerous studies that deal with these topics.   In this article, we will discuss the most important findings and provide you some tips on how to improve your customer service in [...]

Comments Off on How To Provide Great Customer Service In The Digital Age?

Live Chat Best Practices For Customer Support

By |2019-05-28T15:36:28+02:00May 23rd, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , |

  Not too long ago emails were used as the universal customer support tool. All the while more and more businesses are making a shift towards live chat options on their websites and apps to enable even better customer support.   The reason is quite self-explanatory as businesses with better customer [...]

Comments Off on Live Chat Best Practices For Customer Support

Voice Assistants, Chatbots, and AI – Don’t Miss Out!

By |2019-05-22T05:45:12+02:00May 16th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

    The number of devices that are featuring and enabling voice assistants is consistently growing. Experts are expecting a growth of the market for digital assistants of up to $3.6 billion until 2020. This definitely reminds us of other life-changing technologies like the social web.   With the creation of [...]

Comments Off on Voice Assistants, Chatbots, and AI – Don’t Miss Out!

The Benefits Of A Live Chat For Startups And Small Businesses?

By |2019-05-29T09:13:36+02:00May 14th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , |

    You don’t have to be a marketing guru to understand that excellent customer service is one of the most important aspects for the success of a business. Especially for startups and small businesses customers’ opinions and reviews are an essential building block for their marketing. They talk about their [...]

Comments Off on The Benefits Of A Live Chat For Startups And Small Businesses?

Customer Service Via Live Chat: Exciting Opportunity For Businesses

By |2019-05-29T09:14:39+02:00May 7th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , |

    Many companies offer customer service via phone, email, and social media. New customer service channels are coming up all the time and it’s important for businesses to find the right ones to interact with their customers and potential customers.   In this article, we are going to look at the benefits [...]

Comments Off on Customer Service Via Live Chat: Exciting Opportunity For Businesses
Load More Posts