October 2019

The Current Challenges Of Speech Recognition

By |2019-10-17T13:46:46+02:00October 17th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , , |

    During the last few years, speech recognition has improved a lot. This can mainly be attributed to the rise of graphics processing and cloud computing, as these have made large data sets widely distributable.   With recent developments, it’s going to be interesting to see how the momentum of [...]

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3 Tips To Make Your Chatbot Conversations More Engaging

By |2019-10-09T16:20:21+02:00October 9th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , |

  Have you ever become really desperate during a conversation with a chatbot? Unfortunately, this happens very often. Instead of quick and uncomplicated support, the user ends up with a chaotic conversation after which he feels just as lost as before.       Download our free e-book to learn everything you need [...]

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AI-driven Customer Communication – Past, Present and Future

By |2019-10-04T13:43:08+02:00October 4th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , |

  Chatbots and AI-driven customer communication are commonplace by now, but it hasn’t always been like this. It took a few decades for AI to reach its current capacities.   Recent developments are more than promising and today, chatbots and AI are on the rise in an attempt to simplify customer [...]

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September 2019

Best Practices For Chatbots: 3 Things To Avoid!

By |2019-09-26T09:53:13+02:00September 26th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , |

    Are you in the process of developing a chatbot for your company? Especially at the beginning, it is difficult to find your way through the flood of information and to know what best practices for chatbots are.   To make it a little easier for you to get started, we have [...]

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Conversational AI: Challenges and Opportunities

By |2019-09-19T15:51:44+02:00September 19th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , |

      Juniper Research estimates that eight billion voice assistants will be in use by 2023. If this prediction is correct, it's an impressive number. But in addition to the number of assistants, the quality of the interactions also plays a crucial role.     The Verge magazine got to [...]

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Qualitative Data: The Foundation For Any Useful Chatbot!

By |2019-09-17T15:40:12+02:00September 17th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

    Nowadays Messenger chatbots can be set up within a few minutes. However, creating a high-quality customer service chatbot takes some time and professional effort.   To train a chatbot the right way, you need a lot of input. This input is fed to chatbots through data which is available [...]

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Chatbot Use Cases: Some Of The Most Innovative Chatbots

By |2019-09-11T13:37:17+02:00September 11th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , |

  Digital communication is always changing. Specifically, in online marketing things are moving at a rapid pace and new trends can be born overnight.   Today there is a need for new marketing solutions that can create similar interaction rates. A promising contender to fill this gap has risen to the spotlight in [...]

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Safety of Voice Assistants: What Companies Need To Pay Attention To!

By |2019-09-05T13:34:28+02:00September 5th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

    Voice assistants are being used more and more for internal communication in companies as well as in customer service. However, in addition to the many benefits and improvements, the safety of voice assistants is causing concern in many companies.     There is often uncertainty about what data is [...]

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Wanted: On-Demand Lead Generation with Chatbots!

By |2019-09-04T17:05:17+02:00September 4th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

  Messenger apps and chatbots are the future of marketing. A bold statement that points towards two of the most important marketing channels for the next phase of online marketing. Both of which are still in the process of developing a dominant status within business practices. Therefore, holding huge potentials for [...]

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August 2019

How To Grow Your Sales Significantly with Chatbots

By |2019-08-29T16:23:46+02:00August 29th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , |

Guest post from Angela Baker, freelance writer at WoWGrade and Supreme Dissertations.    Chatbots are becoming increasingly important for companies, acting as not just a messaging tool, but as a means to reach customers, and communicate effectively.  They're the newest and most exciting piece of marketing technology, and it looks like they're here to stay. [...]

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