August 2019

5 Ways AI is Changing Ecommerce for the Better

By |2019-08-19T12:17:18+02:00August 19th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , |

Guest post by Raul Harman, Editor in Chief at Technivorz.   The ecommerce industry is expanding impressively fast. According to Statista, it is expected to surpass $4.88 trillion by 2021.   In such an overcrowded ecosystem, where the number of your competitors is constantly growing, it’s easy to lose ground. Therefore, to stay competitive, you [...]

Comments Off on 5 Ways AI is Changing Ecommerce for the Better

Live Chat Statistics: High Potential For Customer Service

By |2019-08-20T16:46:02+02:00August 14th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , |

  In the past, a telephone call was the most common way of contacting a business. Today the options for contacting a company have become much more diverse. The customer has a lot of alternatives to avoid unnecessary waiting loops in a telephone hotline and to contact the right contact person [...]

Comments Off on Live Chat Statistics: High Potential For Customer Service

Chatbots for HR: Save your team time and $$

By |2019-08-07T11:07:01+02:00August 7th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

      A new generation of workforce is about to enter the work environment – Artificial Intelligence. AI will have an enormous effect on how humans are working with each other and most importantly with machines.   It’s not just about businesses recruiting more and more artificially intelligent machines. With digitalization and [...]

Comments Off on Chatbots for HR: Save your team time and $$

July 2019

3 Brands That Successfully Use Voice Technology

By |2019-07-31T15:26:43+02:00July 31st, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

Guest post by Natasha Lane.     As voice assistants continue to proliferate in homes and offices, and people get increasingly comfortable with them, voice technology is opening the doors to a new era of business. Whether it’s for marketing, sales, or customer service, the technology presents an improvement to the customer journey [...]

Comments Off on 3 Brands That Successfully Use Voice Technology

Chatbots In Banking: How Chatbots Change The Game

By |2019-07-31T13:45:29+02:00July 26th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

  With the start of Internet Banking in the 1990s, the banking sector has evolved steadily. Mobile Banking, as well as banking across different platforms, were only a few further steps on the way to create a digital bank. Banking chatbots are the next logical step in this evolutionary chain.     Under [...]

Comments Off on Chatbots In Banking: How Chatbots Change The Game

Tips To Successfully Implement A Voice Strategy

By |2019-07-31T13:46:03+02:00July 24th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , |

    It’s not an easy task for businesses to face the up and coming topic of voice. Quite understandably, as it is so diverse and covers a vast range of possible applications.   This versatility calls for a thorough look at the possibilities and necessities that arise when familiarizing yourself with this [...]

Comments Off on Tips To Successfully Implement A Voice Strategy

E-Commerce Chatbots: How To Increase Sales & Retention

By |2019-07-17T10:30:41+02:00July 16th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

    From the first contact with a company to the final purchase, a user goes through numerous steps in which he gathers information about your company and your offer and compares you with your competitors.     Without the right information and offers at the right time, many users will be lost [...]

Comments Off on E-Commerce Chatbots: How To Increase Sales & Retention

The Growing Impact of AI on the Banking Industry

By |2019-07-11T12:34:52+02:00July 11th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , |

Guest post by Raul Harman, Consultant and Editor in Chief at Technivorz.     A recent research study shows that artificial intelligence is going to help financial institutions save $1 trillion in project cost savings. According to some stats by Accenture, AI will add $1.2 trillion in value to the financial industry by 2035.     [...]

Comments Off on The Growing Impact of AI on the Banking Industry

Essential Elements To Develop A Successful Voice Strategy

By |2019-07-09T16:20:41+02:00July 9th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

    No matter in which direction you are looking – marketing, customer service or sales, ‘Voice’ is coming up as one of the trendiest topics right now. This is not surprising as the technology and its infrastructure are growing by the minute.   Voice recognition is reaching levels that were [...]

Comments Off on Essential Elements To Develop A Successful Voice Strategy

4 Ways To Reduce Cart Abandonment With Chatbots

By |2019-07-04T14:13:56+02:00July 4th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

  The online shopping industry is still booming. In 2018, the global e-commerce market grew by 18 percent. This trend continues. Despite the rising sales figures, e-commerce still has a major problem: high cart abandonment rates during checkout. With an average abandonment rate of 74.58 percent, companies continue to lose numerous [...]

Comments Off on 4 Ways To Reduce Cart Abandonment With Chatbots
Load More Posts