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What are chatbots and how do they work?

What Are Chatbots and Why Are They So Relevant Today? [...]

By Onlim|July 21st, 2025|Categories: Chatbots|Tags: AI, artificial intelligence, automated customer communication, Automation, Bot, bots, chatbot, Instant Messaging, machine learning, onlim|Comments Off

Chatbots In Customer Service — Everything You Need To Know!

The COVID-19 pandemic has changed customer service significantly. Many [...]

By Onlim|November 26th, 2020|Categories: conversational ai in customer service, Most Popular|Tags: Chatbots, chatbots in customer service, customer service automation, onlim|Comments Off

Improve Customer Experience With The Help Of Voice Assistants

In many areas of everyday life, customer care is [...]

By Onlim|September 10th, 2020|Categories: voice & assistants|Tags: AI, conversational ai, improve customer experience, onlim, voice assistants|Comments Off

How To Blend Human & Artificial Intelligence For Better Chatbot Conversations

Guest post by Kayleigh Alexandra. If you want to achieve [...]

By Onlim|August 28th, 2020|Categories: artificial intelligence, Conversational AI|Tags: AI, chatbot, Chatbots, conversational ai, onlim|Comments Off

Prepare Your Data For Conversational AI With Schema.Org

When users communicate with chatbots or voice assistants in [...]

By Jürgen Umbrich|August 19th, 2020|Categories: Conversational AI, Knowledge Graphs|Tags: chatbot, conversational ai, Data, knowledge graph, onlim, schema.org|Comments Off

6 Common Chatbot Mistakes Your Team Might Be Making

Guest post by Daniela McVicker. Using chatbots for sales, [...]

By Onlim|August 13th, 2020|Categories: Chatbots|Tags: chatbot, chatbot analytics, chatbot mistakes, chatbot scripts, Chatbots, onlim|Comments Off

How to Create Engaging and Compelling Chatbot Scripts

Guest post by Erica Sunarjo, writer and blogger. While [...]

By Onlim|May 28th, 2020|Categories: Chatbots|Tags: bot scripts, chatbot scripts, Chatbots, onlim|Comments Off

Using Knowledge Graphs To Optimize Chatbot Conversations

Chatbots today are already so powerful that they are [...]

By Jürgen Umbrich|April 23rd, 2020|Categories: Chatbots, Knowledge Graphs|Tags: automated conversations, Chatbots, conversational ai, knowledge graph, onlim, voice assistants|Comments Off

Conversational AI (Part 2) – What Does The Future Hold In Store?

Picking up from where we left off with part [...]

By Marc|March 19th, 2020|Categories: Conversational AI|Tags: AI, artificial intelligence, Chatbots, conversational ai, future of conversational ai, onlim, voice assistants|Comments Off

Conversational AI (Part 1) – What Is It & Where Are We At Today?

“Conversational AI” is a term that has been gaining [...]

By Marc|March 12th, 2020|Categories: Conversational AI|Tags: AI, artificial intelligence, automated customer communication, Chatbots, conversational ai, digital assistants, onlim, voice assistants, what is Conversational AI|Comments Off