June 2019

Voice Is King – Voice Control Is The New Standard

By |2019-06-18T17:04:08+02:00June 18th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

    We are used to typing texts, pushing digital buttons and researching online to find the information we need. But is this really the best and most comfortable way to interact with computers?   Until now this mode of interaction was based on a lack of better options. Computers used [...]

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Voice Assistants in Marketing Communication

By |2019-06-12T18:14:24+02:00June 12th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

    The distribution of voice assistants is increasing at a rapid pace. Juniper Research estimates that eight billion voice assistants will be in use by 2023. The generated revenue is also increasing rapidly. In 2023, around 80 billion dollars are expected to be generated with the help of voice assistants. [...]

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May 2019

Voice Assistant Statistics 2019

By |2019-05-15T07:30:49+02:00May 3rd, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , |

  How popular are voice assistants in 2019? This article gives you an up-to-date overview of the market development and usage habits with a special focus on Voice Commerce.     Download our free e-book to learn everything you need to know about chatbots for your business.      Market shares [...]

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April 2019

Knowledge Graphs For Successful Customer Service Automation

By |2019-05-03T08:37:48+02:00April 30th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

    Not so long ago the idea that artificial intelligence could take on customer service responsibilities was dismissed as science fiction. Using chatbots to solve customer problems was not a realistic option, regardless of the size of the business.     Download our free e-book to learn everything you need to know [...]

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What Does The Voice Revolution Mean For Businesses?

By |2019-08-05T08:55:48+02:00April 2nd, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

  Have you heard of the "voice revolution" before and maybe wondered what this means? Should you start thinking about the consequences for your business?   In this article, we'll explain what the voice revolution is all about and what impact it has on your business.     What’s the “Voice [...]

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March 2019

Which Advancements Can We Expect From Voice Assistants This Year?

By |2019-03-07T20:49:29+02:00March 7th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

  Which developments we can expect in the area of voice assistants this year?   This article summarizes capabilities, developments and trends for voice assistants.     1. Personalized Conversation   In the early days of chatbots, the initial goal was to be able to understand what users say. After overcoming [...]

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February 2019

6 Best Practices For Destination Chatbots

By |2019-03-20T10:20:20+02:00February 14th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

            Chatbots driven by artificial intelligence have more than proven their capacities by now and are able to bring a lot of value to businesses and their customers alike. Both vendors and customers benefit from these smart computerized sales assistants. That’s why it is hard to [...]

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4 Challenges Companies Should Be Ready For When Implementing AI

By |2019-02-12T11:00:52+02:00February 8th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , |

    More and more companies are recognizing that AI is important to their future and that it can help to increase their revenue significantly. The PwC report “Sizing the Prize” estimates that Artificial Intelligence will generate $ 15.7 trillion in additional revenue by 2030 for businesses across all industries.   [...]

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January 2019

5 Things You Didn’t Know About Chatbots And Voice Assistants

By |2019-02-04T10:32:08+02:00January 18th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , |

  How good is your knowledge about chatbots and voice assistants?   In this post, you will learn five exciting facts that you probably haven't heard of yet.     Do you think a chatbot can become famous?   If not, then you have certainly not heard of Xiaoice. Xiaoice is [...]

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October 2018

Chatbots, Voice Assistants and Co. – These Are The Terms You Should Know!  

By |2018-10-02T10:48:04+02:00October 2nd, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

The scientific field of artificial intelligence is in an ongoing expansion and is currently in the process of making its way into the mainstream of public use.   Whether it is going to be AI powered smartphones or driverless cars that will be the first major use cases remains to be seen. Yet, it is [...]

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