July 2019

E-Commerce Chatbots: How To Increase Sales & Retention

By |2019-07-17T10:30:41+02:00July 16th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

    From the first contact with a company to the final purchase, a user goes through numerous steps in which he gathers information about your company and your offer and compares you with your competitors.     Without the right information and offers at the right time, many users will be lost [...]

Comments Off on E-Commerce Chatbots: How To Increase Sales & Retention

Essential Elements To Develop A Successful Voice Strategy

By |2019-07-09T16:20:41+02:00July 9th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

    No matter in which direction you are looking – marketing, customer service or sales, ‘Voice’ is coming up as one of the trendiest topics right now. This is not surprising as the technology and its infrastructure are growing by the minute.   Voice recognition is reaching levels that were [...]

Comments Off on Essential Elements To Develop A Successful Voice Strategy

June 2019

5 Reasons Why Chatbots Fail

By |2019-06-27T11:01:02+02:00June 27th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

      Although more and more companies are using chatbots in their customer service, this does not imply that all of them are improving customer satisfaction and user experience.   On the contrary. You often read about experiences in which a user receives incorrect answers. Either they get repetitive messages [...]

Comments Off on 5 Reasons Why Chatbots Fail

Voice Is King – Voice Control Is The New Standard

By |2019-06-18T17:04:08+02:00June 18th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

    We are used to typing texts, pushing digital buttons and researching online to find the information we need. But is this really the best and most comfortable way to interact with computers?   Until now this mode of interaction was based on a lack of better options. Computers used [...]

Comments Off on Voice Is King – Voice Control Is The New Standard

5 Ways AI Can Speed Up Brand Growth

By |2019-06-14T13:39:58+02:00June 14th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

Guest post by Raul Harman, Consultant and Editor in Chief at Technivorz. Artificial intelligence is penetrating every aspect of modern business, and for a number of compelling reasons. As technology has become an inextricable part of our everyday lives, business leaders and forward-looking marketers are quick to pioneer the integration of innovative AI-driven technologies [...]

Comments Off on 5 Ways AI Can Speed Up Brand Growth

Voice Assistants in Marketing Communication

By |2019-06-12T18:14:24+02:00June 12th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

    The distribution of voice assistants is increasing at a rapid pace. Juniper Research estimates that eight billion voice assistants will be in use by 2023. The generated revenue is also increasing rapidly. In 2023, around 80 billion dollars are expected to be generated with the help of voice assistants. [...]

Comments Off on Voice Assistants in Marketing Communication

May 2019

Voice Assistants, Chatbots, and AI – Don’t Miss Out!

By |2019-07-02T14:19:22+02:00May 16th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

    The number of devices that are featuring and enabling voice assistants is consistently growing. Experts are expecting a growth of the market for digital assistants of up to $3.6 billion until 2020. This definitely reminds us of other life-changing technologies like the social web.   With the creation of [...]

Comments Off on Voice Assistants, Chatbots, and AI – Don’t Miss Out!

April 2019

Knowledge Graphs For Successful Customer Service Automation

By |2019-05-03T08:37:48+02:00April 30th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

    Not so long ago the idea that artificial intelligence could take on customer service responsibilities was dismissed as science fiction. Using chatbots to solve customer problems was not a realistic option, regardless of the size of the business.     Download our free e-book to learn everything you need to know [...]

Comments Off on Knowledge Graphs For Successful Customer Service Automation

Digital Voice Assistants in Customer Service

By |2019-04-29T09:00:52+02:00April 26th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

  Customer service is changing at a rapid pace as new technologies are empowering innovative ways of interaction that are becoming the new standard for customers. Only a few years ago technologies like chatbots, voice assistants or other virtual customer support solutions weren’t much more than an interesting idea. By today they have [...]

Comments Off on Digital Voice Assistants in Customer Service

Chatbots For Hotels: Here’s How You Enhance Your Guest Experience

By |2019-04-29T08:51:42+02:00April 24th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , |

    The tourism industry and especially hotels are seeing chatbots becoming one of the most important trends of 2019. There are multiple reasons for this chatbot boom and the huge benefit of using chatbots and voice assistants for hotel guests is certainly one of the most important ones.     Download our free e-book [...]

Comments Off on Chatbots For Hotels: Here’s How You Enhance Your Guest Experience
Load More Posts
We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy. Okay, thanks