THE INDUSTRY SOLUTION FOR FINANCE

AI-based customer care for financial service providers!

Onlim’s customised chatbots and voice assistants support financial service providers such as stock exchanges, banks, building societies or insurance companies with optimizing their daily customer care, their business processes and improving their customer experience!

Flexibility, speed and a professional service are crucial for financial service providers today. With a customer centric approach, there lies a lot of hidden potential in customer care and customer service.

Finance

CLOSER TO THE CUSTOMER, LESS EFFORT!
CONVERSATIONAL AI FOR FINANCIAL SERVICE PROVIDERS.

Efficient customer care

Increase the quality and efficiency of your customer service and support your employees with AI-based virtual assistants that can answer FAQs or questions about online banking, card loss, opening a new account, tariffs, products and more.

Integrated systems

With Onlim’s Conversational AI platform, your own or third-party systems can be integrated and the data can be modeled accordingly in order to expand the knowledge of chatbots and voice assistants and to offer customers and prospects comprehensive information.

Shared content

The Onlim platform draws its knowledge from the data modeled in the background as a Knowledge Graph. Onlim customers can also make their content available to other Onlim customers, or use publicly accessible knowledge from the Onlim Graph for their own chatbot.

CLOSER TO THE CUSTOMER, LESS EFFORT!
CONVERSATIONAL AI FOR FINANCIAL SERVICE PROVIDERS.

  • 01 – Efficient customer care
  • 02 – Integrated systems
  • 03 – Shared content

Efficient
customer care

Increase the quality and efficiency of your customer service and support your employees with AI-based virtual assistants that can answer FAQs or questions about online banking, card loss, opening a new account, tariffs, products and more.

CLOSER TO THE CUSTOMER, LESS EFFORT!
CONVERSATIONAL AI FOR FINANCIAL SERVICE PROVIDERS.

  • 01 – Efficient customer care
  • 02 – Integrated systems
  • 03 – Shared content

Integrated
systems

With Onlim’s Conversational AI platform, your own or third-party systems can be integrated and the data can be modeled accordingly in order to expand the knowledge of chatbots and voice assistants and to offer customers and prospects comprehensive information.

CLOSER TO THE CUSTOMER, LESS EFFORT!
CONVERSATIONAL AI FOR FINANCIAL SERVICE PROVIDERS.

  • 01 – Efficient customer care
  • 02 – Integrated systems
  • 03 – Shared content

Shared
content

The Onlim platform draws its knowledge from the data modeled in the background as a Knowledge Graph. Onlim customers can also make their content available to other Onlim customers, or use publicly accessible knowledge from the Onlim Graph for their own chatbot.

OUR AI CHATBOT SOFTWARE

The Onlim platform at a glance

  • Multichannel text/voice platform
  • Full customer service integration
  • Own AI for better dialogues
  • Industry specific conversation modules and templates
  • Connection to external data sources
  • Easy handling
Multikanal Plattform

Standard connections for all industries

WienEnergie
Feratel
Energie-Netze
OeHV2
Outdooractive
Verkehrsauskunft-Oesterreich
Microsoft-Sharepoint
wiener-netze
Zandesk
iET
DeepL

MORE KNOWLEDGE. BETTER CONVERSATIONS.

Be where your customers are!

Be where your customers are!

Let us help you automate your customer communication!