THE INDUSTRY SOLUTION FOR FINANCE

AI-based customer care for financial service providers!

Common topics of the service help desk can be mapped very efficiently with the Conversational AI solutions from Onlim. Connections to your systems, such as ticketing, contact centers or knowledge databases, enable problem-solving around the clock.

Quick problem solving is a must for IT service providers and yet, this presents a major challenge for service providers as well as in-house service help desks.

THE INDUSTRY SOLUTION FOR FINANCE

AI-based customer care for financial service providers!

Common topics of the service help desk can be mapped very efficiently with the Conversational AI solutions from Onlim. Connections to your systems, such as ticketing, contact centers or knowledge databases, enable problem-solving around the clock.

Quick problem solving is a must for IT service providers and yet, this presents a major challenge for service providers as well as in-house service help desks.

CLOSER TO THE CUSTOMER, LESS EFFORT!
CONVERSATIONAL AI FOR FINANCIAL SERVICE PROVIDERS.

Efficient customer care

Increase the quality and efficiency of your customer service and support your employees with AI-based virtual assistants that can answer FAQs or questions about online banking, card loss, opening a new account, tariffs, products and more.

Integrated systems

With Onlim’s Conversational AI platform, your own or third-party systems can be integrated and the data can be modeled accordingly in order to expand the knowledge of chatbots and voice assistants and to offer customers and prospects comprehensive information.

Shared content

The Onlim platform draws its knowledge from the data modeled in the background as a Knowledge Graph. Onlim customers can also make their content available to other Onlim customers, or use publicly accessible knowledge from the Onlim Graph for their own chatbot.

CLOSER TO THE CUSTOMER, LESS EFFORT!
CONVERSATIONAL AI FOR FINANCIAL SERVICE PROVIDERS.

  • 01 – Efficient customer care
  • 02 – Integrated systems
  • 03 – Shared content

Efficient customer care

Increase the quality and efficiency of your customer service and support your employees with AI-based virtual assistants that can answer FAQs or questions about online banking, card loss, opening a new account, tariffs, products and more.

CLOSER TO THE CUSTOMER, LESS EFFORT!
CONVERSATIONAL AI FOR FINANCIAL SERVICE PROVIDERS.

  • 01 – Efficient customer care
  • 02 – Integrated systems
  • 03 – Shared content

Integrated systems

With Onlim’s Conversational AI platform, your own or third-party systems can be integrated and the data can be modeled accordingly in order to expand the knowledge of chatbots and voice assistants and to offer customers and prospects comprehensive information.

CLOSER TO THE CUSTOMER, LESS EFFORT!
CONVERSATIONAL AI FOR FINANCIAL SERVICE PROVIDERS.

  • 01 – Efficient customer care
  • 02 – Integrated systems
  • 03 – Shared content

Shared content

The Onlim platform draws its knowledge from the data modeled in the background as a Knowledge Graph. Onlim customers can also make their content available to other Onlim customers, or use publicly accessible knowledge from the Onlim Graph for their own chatbot.

OUR AI CHATBOT SOFTWARE

The Onlim platform at a glance

  • Multichannel text/voice platform
  • Full customer service integration
  • Own AI for better dialogues
  • Industry specific conversation modules and templates
  • Connection to external data sources
  • Easy handling

Standard connections for all industries

MORE KNOWLEDGE. BETTER CONVERSATIONS.

Be where your customers are!

Let us help you automate your customer communication!

OUR AI CHATBOT SOFTWARE

The Onlim platform at a glance

  • Multichannel text/voice platform
  • Full customer service integration
  • Own AI for better dialogues
  • Industry specific conversation modules and templates
  • Connection to external data sources
  • Easy handling

Standard connections for all industries

WienEnergie
Feratel
Energie-Netze
OeHV2
Outdooractive
Verkehrsauskunft-Oesterreich

MORE KNOWLEDGE. BETTER CONVERSATIONS.

Be where your customers are!

Let us help you automate your customer communication!