November 2019

Chatbot Analytics — How To Measure The Success Of Your Chatbot

2020-03-24T11:17:19+01:00November 28th, 2019|

  Your chatbot is built. You already have the first users. But do you know how successful your chatbot is? The implementation and launch of a chatbot are only the beginning. Once you have mastered this step, it's about identifying metrics that will help you establish relevant chatbot analytics. That way, you can [...]

February 2019

What Makes A Great Customer Service Chatbot?

2019-03-18T16:33:43+01:00February 28th, 2019|

TWEET THIS     Automating customer communication through chatbots is becoming more and more popular. The digital assistants established themselves to be of great support for customer service.     Download our free e-book to learn everything you need to know about chatbots for your business.   But what makes a great [...]