Updates and insights from Onlim about chatbots, voice assistants and automated communication.

The 10 most effective Health Chatbots

Health apps and chatbots are on the rise and offer more and more support for users, especially when it comes to coping with mental illness. In Germany, almost one in three people use such an app, and there are [...]

What are chatbots and how do they work?

In 2025, chatbots have evolved significantly through the use of advanced AI models such as GPT-4 Turbo, Gemini 1.5 and DeepSeek. These new systems utilise not only Natural Language Processing (NLP) but also multimodal processing, allowing them to understand [...]

From AI Data to AI Agent

When someone asks me what is crucial for a successful AI project, I answer: Good AI data, a well-designed AI agent and a well-defined transformation process for project implementation! An AI agent automates your processes, communication and tasks [...]

The History Of Chatbots – From ELIZA to ChatGPT

Chatbots have been around for a while now, but it's only in recent years that they have gained real popularity among users and businesses alike. Mostly, this change of awareness for chatbots and conversational interfaces came with developments in [...]

Is a chatbot right for my business?

In today's digital business world, a chatbot have become an important tool for businesses to improve customer service, automate workflows and optimise interactions with customers. But before you decide if a chatbot is right for your business, there are [...]

Why Your Chatbot Should Be Based On Knowledge Graphs!

When companies start developing an AI-based chatbot or voice assistant, a machine learning-based approach is usually chosen. However, this method of Non-Symbolic AI only exploits part of the potential of AI, and many of these chatbots soon encounter limitations. [...]