What are chatbots and how do they work?
In recent years, the term "chatbot" has gained increasing significance, particularly due to the growing interest in artificial intelligence and automated systems. Especially since the hype around advanced models like ChatGPT, many people have become familiar with the term. [...]
Is a chatbot right for my business?
In today's digital business world, a chatbot have become an important tool for businesses to improve customer service, automate workflows and optimise interactions with customers. But before you decide if a chatbot is right for your business, there are [...]
Why Your Chatbot Should Be Based On Knowledge Graphs!
When companies start developing an AI-based chatbot or voice assistant, a machine learning-based approach is usually chosen. However, this method of Non-Symbolic AI only exploits part of the potential of AI, and many of these chatbots soon encounter limitations. [...]
Chatbot and Conversational AI Conferences 2023
Virtual or hybrid conferences and events have become the norm and are becoming more and more popular with speakers and participants. We've looked for some interesting chatbot and conversational AI conferences in 2023 so you can start thinking about [...]
Boost Customer Loyalty with These Conversational Marketing Strategies
Nowadays, there is no such thing as pure marketing. Rather, there is content marketing, email marketing, influencer marketing, social media marketing, conversational marketing, and many more. Marketing techniques are becoming increasingly better tuned and focused, with new methods and [...]
Chatbot Development: The Complete Guide for Business in 2022
What Do Customers Expect from Business in 2022? Among the main customer expectations in 2022 are the usual hopes for a good quality product or service, value for money, and, most importantly, top-level service. The customer won't care if [...]
