WELCOME TO ONLIM

Our Mission

We develop scalable conversational AI for the enterprise and mid-enterprise segment. ONLIM supports companies in intelligently automating their communication across chatbots and voice assistants — across all channels and under the highest requirements for quality, security, and control. Our knowledge-graph-based AI platform makes complex enterprise knowledge accessible in natural language — via phone, chat, web, messenger, and email. GDPR-compliant, hosted in the EU, and seamlessly integrable into existing system landscapes.

Our Story

Founded in Austria in 2015, ONLIM has been developing AI-based chatbots and voice assistants for more than ten years for companies that require reliable, scalable, and secure automation.
Early on, we combined knowledge graphs with modern AI technologies, thereby laying the technological foundation for a conversational AI platform specifically designed for the requirements of mid-sized and growing enterprise companies.
Today, we support companies throughout the DACH region in automating their customer and employee communication — across all relevant channels and integrated into complex, heterogeneous IT landscapes.

The Team Behind ONLIM

Behind ONLIM is an experienced, interdisciplinary team of AI experts, developers, and product leaders with a strong research background and many years of experience in developing chatbots and voice assistants for enterprise applications.
Our work is characterized by technical depth, a structured approach, and a clear commitment to reliability, security, and long-term business value.

Alex

CEO

Alexander Wahler

Alexander is CEO and co-founder of Onlim. He is in charge of business development and investor relations. Alexander has been a successful serial entrepreneur in the SaaS industry for over 15 years now and graduated in electrical engineering at the University of Technology Vienna.

Chief AI Officer

Ioan Toma

Ioan is Chief AI Officer and Co-Founder of Onlim. He holds a doctorate in computer science from the University of Innsbruck and, together with his team, is primarily responsible for research and development in the field of AI components of the Onlim platform.

Chief Revenue Officer

Marc Isop

Marc is Chief Revenue Officer of Onlim and in charge of all sales and marketing activities. He has worked as a consultant and in executive positions in the software and internet industry for 20 years. Marc has a degree in Commercial Science from the Vienna University of Economics and Business.

Chief Operations Officer

Filip Netrval

As COO of Onlim, Filip optimizes our product portfolio based on current customer requirements and market developments and is responsible for ongoing operations including customer service. Filip is an experienced product manager, graduated in electrical engineering from the Technical University in Lund, Sweden and is co-inventor of several patents.

Elias

Chief Technology Officer

Elias Kärle

Elias is the CTO of Onlim and thus responsible for the entire platform development and cloud infrastructure. Prior to that, he worked as a research assistant at the Institute of Computer Science at the University of Innsbruck. In the course of his doctoral thesis, he researched the application of semantic technologies in the publication of information in knowledge graphs and the publication of web interfaces as semantic web services.

EVP Innovations

Jürgen Umbrich

As Executive Vice President Innovations, Jürgen is responsible for the innovation process from idea to product or solution. Jürgen graduated from the National University of Ireland, Galway (NUI Galway) in 2013 and taught and researched at the Vienna University of Economics and Business before Onlim.

Martin

SysOps & DevOps

Martin Kammerlander

As Executive Vice President of Development & Systems Operations, Martin is responsible for the strategic development and reliable operation of the cloud infrastructure at Onlim. His extensive experience in backend programming enables him to address complex technical challenges and ensure the scalability and efficiency of the systems.

Margareta

Enterprise Project & Operations Manager

Margareta Sanou

As an Enterprise Project & Operations Manager, it is important to Margareta to build long-term, partnership-based customer relationships. She oversees the entire customer lifecycle, optimizes service processes, and, as the interface to IT, ensures the customer-oriented development of our platform and services.

George

Customer Success Manager

George Karmis

George is our Customer Success Manager at Onlim. With his expertise, he ensures that our customers can use their chatbots efficiently and satisfactorily. George supports them in achieving their goals and continuously optimizes their chatbot experiences.

Steffen

Customer Success Manager

Steffen Sydow

Steffen is responsible for managing our B2B clients. This includes the entire customer life cycle – from product rollout to customer support. In his role, he ensures the continuous optimization of service processes, maintains high quality standards, and implements and monitors measures to improve customer satisfaction.

Julia

Growth Marketing Manager

Julia Brenner

Julia is responsible for digital marketing at Onlim with a focus on growth. By developing content strategies and orchestrating paid and organic channels, she drives lead generation and supports sustainable growth.

Arina

Intern – Marketing & Sales

Arina Baranova

Arina Baranova is an intern in the Marketing & Sales department at Onlim. She completed her Bachelor’s degree in Psychology and International Business Administration and is currently studying Marketing at the Master’s level at WU Vienna. At Onlim, Arina supports the team in implementing marketing and sales strategies.

Ronja

Key Account Manager

Ronja Winter

Ronja is your contact person as International Key Account Manager. She studied CMD (Business Administration, IT, Design) in Aachen, Maastricht (NL), Genk (BE), Valéncia (ES), South America and has already gained experience in various international companies (start-ups, family businesses, large companys) in the automotive, FCMG (beverages) and e-commerce sector in BDM/sales/marketing. She is looking forward to hearing from you.

Veni

Webmaster – SEO & Marketing Automation Specialist

Venislav Georgiev

Veni is responsible for many aspects related the Onlim website. He takes care of running and maintaining the site as well as of SEO. Veni also contributes to enhancing user satisfaction by improving the usability, design, and accessibility of the Onlim platform.

David

IT Compliance Manager

David Duscher

As an IT Compliance Manager, David is primarily responsible for ensuring IT security and compliance with legal and internal regulations within the company. He develops comprehensive security strategies, identifies and assesses risks, conducts audits, and implements targeted measures to defend against cyber threats. He completed his studies in economics at Johannes Kepler University, focusing on industrial economics and knowledge management.

Nicolas

MLOps Engineer

Nicolas Madella-Mella

As an MLOps Engineer, Nico is responsible for efficiently developing, deploying, and continuously monitoring machine learning models. He optimizes ML pipelines and collaborates closely with data scientists and developers to ensure stable and scalable systems.

Julia

HR-Manager

Julia Weninger

As Human Resource Generalist and Executive Assistant, Julia is part of the Business Administration team. She is responsible for recruiting, onboarding, personnel administrative activities and all other concerns of our employees. Beyond that she supports our CEO.

Julian Fischer

Finance Manager

Julian Fischer

Julian works at Onlim as Finance Manager and is responsible for the areas of reporting, controlling and accounting. Previously, he worked as a Business Intelligence Analyst at Ferring Arzneimittel Ges.m.b.h. and as a Regulatory Reporting Analyst at Sberbank Europe AG. He graduated in Financial Management and Controlling from the FHWien der WKW.

Oliver

AI Engineer

Oliver Tausendschön

Oliver, as an AI Engineer, specializes in developing intelligent voice and chatbot systems. He designs and implements AI-powered interaction solutions, integrates model logic with robust workflows, and ensures their seamless integration into the platform.

Front-End Developer

Fabian Gasser

Fabian is frontend developer of Onlim and responsible for the user experience of the platform. He holds a master degree in Information Systems from the University of Innsbruck and wrote his master thesis at the Semantic Technology Institute (STI).

Front-End Developer

Carlos Romero

Carlos is software architect for the frontend of Onlim. Before he worked at the Semantic Technology Institute (STI) Innsbruck and one of its spin-offs. Carlos holds a MSc in Informatics, in the field of Robotics and Computer Vision.

Thibault

Back-End Developer

Thibault Gerrier

Thibault is a back-end developer at Onlim and currently completing his master’s degree in computer science at the University of Innsbruck. Prior to that,he worked with JavaScript, Node.js, and semantic technologies at the SemanticTechnology Institute Innsbruck (STI).

Dominik

Product Designer & Front-End Developer

Dominik Kuhn

Dominik is responsible for the further development of the UI and UX design of the Onlim platform and supports the front-end team in implementing new features and continuously improving the platform.

Back-End Developer

Valer Roman

Valer is a backend developer at Onlim working on the data management and reasoning services that power our chatbot solution. He has almost two decades of software development experience. Besides the passion for development, in his spare time, he likes riding his bikes.

Jan

Back-End Developer

Jan Schlenker

Jan is a back-end developer specializing in Node.js. He holds a master’s degree from the University of Innsbruck and previously worked at the Semantic Technology Institute Innsbruck (STI). Outside of work, Jan enjoys climbing and ski touring.

Omar

Knowledge Engineer & Software-Developer

Omar J. A. Holzknecht

As a knowledge engineer & software developer, one of Omar’s primary responsibilities at Onlim is the development of independent software modules that serve the knowledge graph quality assurance. Before that, he completed his master’s degree at the Semantic Technology Institute (STI) at the University of Innsbruck, where he also worked as a scientific software developer.

Umar

Software-Developer

Muhammad Umar

Muhammad works as a DevOps Engineer and is currently pursuing his master’s degree in Computer Science at the University of Innsbruck. Previously, he worked as a Full-Stack Developer at the Semantic Technology Institute Innsbruck.

Abdul

DevOps

Abdul Rehman

Abdul works as a DevOps Engineer at Onlim. In his free time, he enjoys exploring new technologies and programming languages.

Umutcan

Senior Research Scientist

Umutcan Serles

Umutcan Serles holds a PhD in Computer Science from the University of Innsbruck, specializing in dialog systems and semantic web services. He works on various research projects and contributes to the research and development of Onlim’s products, focusing on AI-driven solutions.