March 2019

AI As A Steppingstone For Digital Transformation

By |2019-03-25T08:05:05+01:00March 21st, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

  Is your company ready for Digital Transformation? Digital transformation projects are becoming increasingly important. Companies get the feeling that they have to do something to keep up with the rapid changes, but knowing where and how to start seems to be a challenge.   etventure's Digital Transformation 2018 study concludes [...]

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Common Chatbot Mistakes And How To Avoid Them

By |2019-03-19T16:47:17+01:00March 19th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , |

  Over the next seven years, investments of over $1.25 billion are expected for chatbot development.   With investments that high, the stakes are high as well. Mistakes can be costly and especially when a technology is still relatively new a lot of money can go down the drain pretty quickly [...]

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5 Successful Examples of Conversational Marketing

By |2019-03-12T11:52:51+01:00March 12th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , , |

Guest post by Nina Ritz, technical researcher & writer with DesignRush.   TWEET THIS:         Conversational marketing is a form of b2c and b2b communication conducted in real time via a variety of online channels. In contrast to other forms of marketing communication such as email, conversational marketing [...]

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Which Advancements Can We Expect From Voice Assistants This Year?

By |2019-03-07T20:49:29+01:00March 7th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

  Which developments we can expect in the area of voice assistants this year?   This article summarizes capabilities, developments and trends for voice assistants.     1. Personalized Conversation   In the early days of chatbots, the initial goal was to be able to understand what users say. After overcoming [...]

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February 2019

What Makes A Great Customer Service Chatbot?

By |2019-03-18T16:33:43+01:00February 28th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

TWEET THIS     Automating customer communication through chatbots is becoming more and more popular. The digital assistants established themselves to be of great support for customer service.     Download our free e-book to learn everything you need to know about chatbots for your business.   But what makes a great [...]

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5 Chatbot Trends To Watch In 2019

By |2019-03-05T11:11:10+01:00February 18th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

        Just a few years ago the idea that artificial intelligence would be able to help customers with their questions and problems could still be called a futuristic fantasy. Being able to use chatbots was not a realistic option, no matter the size of the organization.   By [...]

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4 Challenges Companies Should Be Ready For When Implementing AI

By |2019-02-12T11:00:52+01:00February 8th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , |

    More and more companies are recognizing that AI is important to their future and that it can help to increase their revenue significantly. The PwC report “Sizing the Prize” estimates that Artificial Intelligence will generate $ 15.7 trillion in additional revenue by 2030 for businesses across all industries.   [...]

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Next-Gen Retail Automation Powered by Deep Learning

By |2019-02-06T15:11:50+01:00February 6th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

Guest post by Michael Deane, editor at Qeedle.       Artificial intelligence is transforming industries across the board. Since it automates key processes, cuts overheads, optimises staff time and generally boosts efficiency throughout the product cycle, there are few businesses that can afford to be AI-free in 2019.   Retail is no [...]

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January 2019

Technology Trends for Businesses in 2019

By |2019-01-30T16:41:19+01:00January 8th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , , |

What does the new year hold and what trends should you be aware of in 2019?   Today, we are going to look at technology trends that we believe will make a difference for businesses this year.        Blockchain: Secure & More Efficient Transactions   The blockchain technology is mainly known due to [...]

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How To Promote Your Amazon Alexa Skill

By |2019-01-29T14:26:32+01:00January 4th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , |

By using Alex Skills, brands have an amazing new possibility to get their voice heard. Amazon’s voice assistant “Alexa” is enabling customers to simply use voice commands to interact with a multitude of services. In this regard an Alexa Skill is a functionality that is enabled though these voice commands. You can think of [...]

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