November 2019

What Problems Can Chatbots In Financial Services Solve?

By |2019-11-14T14:11:04+01:00November 14th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

    The competition among financial service providers is increasing. New, innovative providers are constantly entering the market. Customer expectations are rising. Especially established banks have a hard time keeping up with the rapid change. They tend to lag behind current technological developments rather than play an active role in shaping [...]

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7 Chatbot Mistakes That Will Cost You Conversions

By |2019-11-06T17:40:40+01:00November 6th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , |

Over the years, chatbots have been a buzzword in marketing. These bots have managed to automate sales, customer service, after-sales services, and more.   Chatbots helped businesses gain massive reach, reaching a sophisticated number of users to help solidify marketing efforts. Although there is undoubtedly a lot of potential in this automation tool, one should [...]

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October 2019

Preserving Consumer Trust In The Age Of Chatbots

By |2019-10-25T09:26:20+02:00October 25th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

  If you want users to talk to your bot, it is important that they have a basic trust in it. On the one hand, they need to be confident that it can help them with their problems and questions. And on the other hand, they must trust in how their [...]

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September 2019

Best Practices For Chatbots: 3 Things To Avoid!

By |2019-09-26T09:53:13+02:00September 26th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , |

    Are you in the process of developing a chatbot for your company? Especially at the beginning, it is difficult to find your way through the flood of information and to know what best practices for chatbots are.   To make it a little easier for you to get started, we have [...]

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Qualitative Data: The Foundation For Any Useful Chatbot!

By |2019-09-17T15:40:12+02:00September 17th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

    Nowadays Messenger chatbots can be set up within a few minutes. However, creating a high-quality customer service chatbot takes some time and professional effort.   To train a chatbot the right way, you need a lot of input. This input is fed to chatbots through data which is available [...]

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Chatbot Use Cases: Some Of The Most Innovative Chatbots

By |2019-09-11T13:37:17+02:00September 11th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , |

  Digital communication is always changing. Specifically, in online marketing things are moving at a rapid pace and new trends can be born overnight.   Today there is a need for new marketing solutions that can create similar interaction rates. A promising contender to fill this gap has risen to the spotlight in [...]

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Wanted: On-Demand Lead Generation with Chatbots!

By |2019-09-04T17:05:17+02:00September 4th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

  Messenger apps and chatbots are the future of marketing. A bold statement that points towards two of the most important marketing channels for the next phase of online marketing. Both of which are still in the process of developing a dominant status within business practices. Therefore, holding huge potentials for [...]

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July 2019

Chatbots In Banking: How Chatbots Change The Game

By |2019-07-31T13:45:29+02:00July 26th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

  With the start of Internet Banking in the 1990s, the banking sector has evolved steadily. Mobile Banking, as well as banking across different platforms, were only a few further steps on the way to create a digital bank. Banking chatbots are the next logical step in this evolutionary chain.     Under [...]

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Tips To Successfully Implement A Voice Strategy

By |2019-07-31T13:46:03+02:00July 24th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , |

    It’s not an easy task for businesses to face the up and coming topic of voice. Quite understandably, as it is so diverse and covers a vast range of possible applications.   This versatility calls for a thorough look at the possibilities and necessities that arise when familiarizing yourself with this [...]

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E-Commerce Chatbots: How To Increase Sales & Retention

By |2019-11-12T18:45:34+01:00July 16th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

    From the first contact with a company to the final purchase, a user goes through numerous steps in which he gathers information about your company and your offer and compares you with your competitors.           Without the right information and offers at the right time, many users [...]

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