Simply understand more!
THE TECHNOLOGY
With the user-friendly Conversational AI platform, external data sources such as CRM or PIM are integrated via standardized interfaces, and conversations, multilingual content, and conversation modules are managed.
NEW: Generative AI – now simply upload PDF documents or web page content into the Onlim platform, and your bot is capable of answering all the content from these documents with just a few clicks. No training or complex dialogue creation required! Utilizing the OpenAI language model, which is also used by ChatGPT.
We are happy to show you the advantages of our AI bots in a short online demo. Just arrange a free consultation here.
Features and functions
NLU / LLM
Through our NLU / LLM agnosticism, we offer a system that allows the integration of the most suitable Natural Language Understanding component for our customers, depending on their needs.
Recently, the large language model from OpenAI (ChatGPT language model) is also available on our platform.
Conversation Modules
For even faster implementation of your bot, we have developed our own modules and templates that are already optimized for specific sectors such as tourism organizations, energy suppliers, financial service providers, hotels or retail companies.
Content management
After setup, Onlim customers can easily manage the content of their chatbot themselves via the bot management system.
They can adapt questions and answers themselves and easily organise the seamless transition from the chatbot to their customer service.
Self-Maintenance
The Onlim platform has been developed for users without any programming skills from departments such as customer service, sales, marketing, HR or IT. After a short training our customers can easily administer their chatbot.
Text / Voice
Whether you want to implement a voice or text bot, with our conversational AI platform you can manage chatbots and voice assistants through a simple user interface and can adapt content accordingly.
THE TECHNOLOGY
Multichannel Connectors
Our chatbots and voice assistants enable automated 24/7 communication with customers and interested parties via websites, E-mail, Facebook Messenger, Amazon Alexa & Google Assistant, telephone systems and own apps via text and voice.
