March 2019

5 Successful Examples of Conversational Marketing

2019-03-12T11:52:51+01:00March 12th, 2019|

Guest post by Nina Ritz, technical researcher & writer with DesignRush.   TWEET THIS:         Conversational marketing is a form of b2c and b2b communication conducted in real time via a variety of online channels. In contrast to other forms of marketing communication such as email, conversational marketing [...]

February 2019

5 Chatbot Trends To Watch In 2019

2019-03-05T11:11:10+01:00February 18th, 2019|

        Just a few years ago the idea that artificial intelligence would be able to help customers with their questions and problems could still be called a futuristic fantasy. Being able to use chatbots was not a realistic option, no matter the size of the organization.   By [...]

August 2018

Creative Use Cases For Chatbots In Marketing And Sales

2019-03-12T11:06:29+01:00August 16th, 2018|

The world is in the midst of one of the most significant changes of all times. In reality, we are already living in the future, yet sometimes we don’t even realise how far advanced our world has become.   Every day we are using these little handheld devices with colourful displays on which we tap [...]

June 2018

Live Chat – A First Step Towards Conversational Interfaces

2019-07-29T16:17:00+02:00June 28th, 2018|

Automated and personalized direct communication between businesses and their clients via text or voice interfaces will be one of the future major trends.   This shift will also change the user behavior and hence the communication strategy of businesses massively.     The future of online communication   Some experts predict that 50% of [...]

May 2018

The Best Sources To Learn About Chatbots And AI For Businesses

2019-12-02T16:41:18+01:00May 8th, 2018|

You constantly hear about chatbots & AI, and wanna learn more about it? We are here to help. We put together the best sources for businesses to learn about chatbots and AI. Our list will help you to stay up-to-date and learn how you can use chatbots and AI for your own business.     [...]

April 2018

How Chatbots Can Be Used For Event Organization

2019-11-19T15:52:09+01:00April 30th, 2018|

Virtual gatekeepers and ushers   First thing’s first, when you arrive at a popular event, there is always a great commotion especially at the entrance. There are also different pathways and doors for performers, fans, and technical crews.   Instead of tags on entrances that could fall off or ushers that get tired, chatbots can [...]

Chatbots As Digital Customer And Service Agents

2019-12-02T15:18:42+01:00April 5th, 2018|

Today, most of customer service calls to companies still meet a digital voice system or a request to narrow down the reason of the call. And only then you are redirected to a service agent.   In our modern times, analog telephone systems are nearly gone and increasingly replaced by state-of-the-art voice-controlled switching systems.   [...]

March 2018

How Chatbots Are Changing The Face Of Banking

2019-12-02T15:20:41+01:00March 29th, 2018|

There’s a high likelihood that the use of chatbots will have a massive impact in the banking industry following the willingness that major global banks have shown towards the initiative.   A chatbot is a technology that’s powered by Artificial Intelligence to facilitate a conversation between customers and businesses in form of written messages or [...]

Chit Chat Chatbots And How To Make Them Better

2019-11-19T15:38:12+01:00March 27th, 2018|

Download our free e-book to learn everything you need to know about chatbots for your business.    The recent technological advancement has greatly boosted businesses across the world and has enabled online companies like Facebook, Amazon and Google to thrive. These companies together with technological giants like IBM, Microsoft, Samsung and Apple have invested huge [...]

Industry Influencers’ Predictions For Chatbots In 2018

2019-11-19T15:39:49+01:00March 15th, 2018|

It’s a mystery how priorities change in business. I mean, just a decade ago, companies were scrambling to have websites to thump their online authority but that has since changed. Chatbots are rapidly taking over nearly every online customer service activities and individuals who defy the emerging innovation are quickly being edged out of business. [...]

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