Conversational AI as a Service

Scalable, high availability, no effort.

Your advantages – Our SaaS model


Benefit from our Software as a Service (SaaS) solution, in which we provide you with all components of our conversational AI platform including the complete operation as a service.

The entire system – including hardware, software, infrastructure and maintenance – is operated for you by Onlim and provided via Enterprise Service Levels.

Features and functions

It’s that easy to start with an Onlim chatbot on our Conversational AI platform

Our standard process

1. Analysis

The essential requirements for the chatbot solution are worked out in a joint workshop. We will train you in creating content for conversational interfaces so that you can prepare it. A dedicated service manager is at your disposal.

  • Workshop to define all requirements

  • Training in creating content for conversational interfaces

2. Implementation

We take over the initial setup of the chatbot as well as the implementation and training of the content. If necessary, we connect the chatbot to your external data sources & channels and model the linked knowledge as a knowledge graph. You will then receive detailed training to use our platform by yourself.

  • Setup of the chatbot, integration of external services

  • Implementation of the content and modeling of knowledge as a knowledge graph, testing

  • Training in using our platform

3. Operating

Hosted on the high-security Onlim platform, you can now make changes to the content yourself at any time. Intelligent statistical dashboards help you evaluate the performance of the chatbot and identify the right optimization points.

In a regular exchange, we give you recommendations for further optimization or answer your support inquiries.

  • Access to the Onlim platform for ongoing optimization

  • Hosting & support according to the selected SLAs

  • Real-time statistics & analyses

Do you need more support?

No problem. With our optional additional services (consulting, creation or translation of your content, 24/7 support, optional feature enhancements …) you can get even more enterprise-level support from us and can further customize your chatbot and tailor it specifically to your requirements. 

Onlim Chatbot

Request a free consultation now:

We’re happy to show you the advantages of our AI chatbots in a short online demo.