Your advantages – Our SaaS model
CONCENTRATE ON YOUR CORE BUSINESS WHILE ONLIM TAKES CARE OF THE ENTIRE CONVERSATIONAL AI INFRASTRUCTURE!
Benefit from our Software as a Service (SaaS) solution, in which we provide you with all components of our conversational AI platform including the complete operation as a service.
The entire system – including hardware, software, infrastructure and maintenance – is operated for you by Onlim and provided via Enterprise Service Levels.
Features and functions
There is no local installation required to use the Onlim platform. You can simply access the platform through your web browser.
Onlim provides you with all services in a 100% GDPR-compliant environment in Germany, including corresponding service levels.
Our conversational AI solution is provided as a subscription model and can be adapted to your actual requirements.
We offer our cloud-based software fail-safe via data centers. During peak loads, the software can be flexibly scaled by adding additional servers without affecting the operating speed.
Onlim publishes around 100 software updates per year. That way you automatically stay up to date without affecting the availability of your service.
We take over the complexity of managing and operating a conversational AI solution for you - you benefit from a total of more than 150 person years of development experience.
Onlim acts as a full-service provider and takes over the ongoing maintenance and further development in the backend as well as the provision of the SaaS solution for you.
It’s that easy to start with an Onlim chatbot on our Conversational AI platform
Our standard process
1. Analysis
The essential requirements for the chatbot solution are worked out in a joint workshop. We will train you in creating content for conversational interfaces so that you can prepare it. A dedicated service manager is at your disposal.
2. Implementation
We take over the initial setup of the chatbot as well as the implementation and training of the content. If necessary, we connect the chatbot to your external data sources & channels and model the linked knowledge as a knowledge graph. You will then receive detailed training to use our platform by yourself.
3. Operating
Hosted on the high-security Onlim platform, you can now make changes to the content yourself at any time. Intelligent statistical dashboards help you evaluate the performance of the chatbot and identify the right optimization points.
In a regular exchange, we give you recommendations for further optimization or answer your support inquiries.
Do you need more support?
No problem. With our optional additional services (consulting, creation or translation of your content, 24/7 support, optional feature enhancements …) you can get even more enterprise-level support from us and can further customize your chatbot and tailor it specifically to your requirements.
