Analytics
Detailed analysis for ongoing optimization.
Complex content presented in a simple way
THE TECHNOLOGY
Our extensive analytics with live data allow to collect information on e.g. the satisfaction of chatbot users and their content needs, traffic analysis and more.
We are happy to show you the advantages of our AI chatbots in a short online demo. Simply arrange a free consultation.
Features and functions
Detailed evaluation of all conversations and content contributes to the continuous improvement of the chatbots’ self-learning ability. Key chatbot metrics are analyzed to further optimize the chatbot.
Specially developed learning algorithms support the high learning ability of the chatbot in comparison to the usual 1: 1 relations of questions and answers.
Based on an automated conversational analysis, our analytics propose topics and intents to continuously refine and optimize the chatbot.
In the analytics section, you can find visually enhanced KPIs and benchmarking compared to the best of Onlim’s chatbots. Customers can see at any time how they perform in comparison to the top chatbots.
FURTHER TECHNOLOGY
Live Chat
The Conversational AI platform includes a live chat feature for all chatbot customers. This allows Onlim bots to serve as “hybrid bots” and to pass the conversation on to human employees at any time. For small businesses looking to take the first steps toward Conversational AI, Onlim offers a live chat only version of its platform.
