Live chat for many use cases
THE TECHNOLOGY
The Conversational AI platform includes a live chat feature for all chatbot customers. This allows Onlim bots to serve as “hybrid bots” and to pass the conversation on to human employees at any time. For small businesses looking to take the first steps toward Conversational AI, Onlim offers a live chat only version of its platform.
Up to 25 team member accounts included. No credit card needed upon signup. No automatic renewal. After the first 14 days, the license can be renewed for only €49 per month. Monthly cancelation.
Features and Functions
Fast Setup
Fast Setup
- Easy to use setup wizard
- Configure & embed LiveChat in 5 minutes
- German / English admin interface
- WordPress Plugin for easy integration
- Use LiveChat on multiple websites
Management
Management
- Adapt to your own CI/CD
- Customizable pop-up greeting message
- Add up to 25 team members
- Assign conversations to team members
Analytics
Analytics
- Statistics dashboard
- Daily, weekly & monthly overviews
- KPIs like response time or chat duration
- Analyse user feedback and ratings
Security & Privacy
Security & Privacy
- GDPR acceptance disclaimer
- Automatic deletion of conversation content after specified period
- SaaS platform with hosting & data storage in EU – Germany
FURTHER TECHNOLOGY
Knowledge Graphs
Existing knowledge and user-generated data can only serve as a knowledge base for natural language based dialogues if knowledge is processed and modeled correctly.
