HOW YOU BENEFIT FROM OUR SOLUTION FOR UTILITIES
With our Conversational AI platform, you automate your customer communication via chatbots and voice assistants and thus relieve your customer service team from answering frequently asked questions and handling repetitive processes.
Pre-trained energy knowledge
The chatbot is already pre-trained on topics such as energy, gas and water management, as well as related topics like electromobility. The knowledge is continuously expanded and is available right from the start of the project.
The most important processes for meter reading, registration and deregistration, fault clearance, smart meter rollout and more have already been implemented. The connections are continuously expanded and tailored to your requirements.