INDUSTRY SOLUTION ENERGY

Chatbots for energy providers and network operators!

Our chatbots are adapted to processes of the utility industry and already pre-trained with relevant content. This enables rapid implementation and flexible extensions.

Offer your customers efficient around the clock service and lower your costs at the same time! With Onlim’s Conversational AI solution adapted to the energy industry, you offer customers reliable accessibility through your website and other channels and relieve your customer service team!

Leading brands that trust us

INDUSTRY SOLUTION ENERGY

Chatbots for energy providers and network operators!

Our chatbots are adapted to processes of the utility industry and already pre-trained with relevant content. This enables rapid implementation and flexible extensions.

Offer your customers efficient around the clock service and lower your costs at the same time! With Onlim’s Conversational AI solution adapted to the energy industry, you offer customers reliable accessibility through your website and other channels and relieve your customer service team!

Leading brands that trust us

HOW YOU BENEFIT FROM
OUR SOLUTION FOR UTILITIES

Intelligent
technology

With our Conversational AI platform, you automate your customer communication via chatbots and voice assistants and thus relieve your customer service team from answering frequently asked questions and handling repetitive processes

Pre-trained energy knowledge

The chatbot is already pre-trained on topics such as energy, gas and water management, as well as related topics like electromobility. The knowledge is continuously expanded and is available right from the start of the project.

Standardized connections

The most important processes for meter reading, registration and deregistration, fault clearance, smart meter rollout and more have already been implemented. The connections are continuously expanded and tailored to your requirements.

HOW YOU BENEFIT FROM
OUR SOLUTION FOR UTILITIES

  • 01 – Intelligent technology
  • 02 – Pre-trained energy knowledge
  • 03 – Standardized connections

Intelligent technology

With our Conversational AI platform, you automate your customer communication via chatbots and voice assistants and thus relieve your customer service team from answering frequently asked questions and handling repetitive processes.

HOW YOU BENEFIT FROM
OUR SOLUTION FOR UTILITIES

  • 01 – Intelligent technology
  • 02 – Pre-trained energy knowledge
  • 03 – Standardized connections

Pre-trained energy knowledge

The chatbot is already pre-trained on topics such as energy, gas and water management, as well as related topics like electromobility. The knowledge is continuously expanded and is available right from the start of the project.

HOW YOU BENEFIT FROM
OUR SOLUTION FOR UTILITIES

  • 01 – Intelligent technology
  • 02 – Pre-trained energy knowledge
  • 03 – Standardized connections

Standardized connections

The most important processes for meter reading, registration and deregistration, fault clearance, smart meter rollout and more have already been implemented. The connections are continuously expanded and tailored to your requirements.

OUR AI CHATBOT SOFTWARE

The Onlim platform at a glance

  • Multichannel text/voice platform
  • Full customer service integration
  • Own AI for better dialogues
  • Industry specific conversation modules and templates
  • Connection to external data sources
  • Easy handling

OUR AI CHATBOT SOFTWARE

The Onlim platform at a glance

  • Multichannel text/voice platform
  • Full customer service integration
  • Own AI for better dialogues
  • Industry specific conversation modules and templates
  • Connection to external data sources
  • Easy handling

Standard connections for all industries

MORE KNOWLEDGE. BETTER CONVERSATIONS.

Be where your customers are!

Let us help you automate your customer communication!

Standard connections for all industries

WienEnergie
Feratel
Energie-Netze
OeHV2
Outdooractive
Verkehrsauskunft-Oesterreich

MORE KNOWLEDGE. BETTER CONVERSATIONS.

Be where your customers are!

Let us help you automate your customer communication!