March 2019

5 Successful Examples of Conversational Marketing

By |2019-03-12T11:52:51+02:00March 12th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , , |

Guest post by Nina Ritz, technical researcher & writer with DesignRush.   TWEET THIS:         Conversational marketing is a form of b2c and b2b communication conducted in real time via a variety of online channels. In contrast to other forms of marketing communication such as email, conversational marketing [...]

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February 2019

What Makes A Great Customer Service Chatbot?

By |2019-03-18T16:33:43+02:00February 28th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

TWEET THIS     Automating customer communication through chatbots is becoming more and more popular. The digital assistants established themselves to be of great support for customer service.     Download our free e-book to learn everything you need to know about chatbots for your business.   But what makes a great [...]

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5 Chatbot Trends To Watch In 2019

By |2019-03-05T11:11:10+02:00February 18th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

        Just a few years ago the idea that artificial intelligence would be able to help customers with their questions and problems could still be called a futuristic fantasy. Being able to use chatbots was not a realistic option, no matter the size of the organization.   By [...]

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6 Best Practices For Destination Chatbots

By |2019-03-20T10:20:20+02:00February 14th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

            Chatbots driven by artificial intelligence have more than proven their capacities by now and are able to bring a lot of value to businesses and their customers alike. Both vendors and customers benefit from these smart computerized sales assistants. That’s why it is hard to [...]

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January 2019

Top 6 Podcasts On AI, Chatbots And Voice Assistants

By |2019-01-29T17:18:37+02:00January 29th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , |

Podcast are an amazing way to stay up-to-date on all the ongoing developments in AI, Chatbots and Voice Assistants.   You want to get the latest news and insights on what’s going on in this field of technology? By tuning into a podcast you can get it all without having to spend hours on research. [...]

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December 2018

Chatbot & AI Conferences You Should Not Miss In Europe In 2019

By |2019-03-18T18:18:26+02:00December 4th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , , , , , , , |

What's new in the world of Chabots, AI and Co? A good way to keep up with the current trends and developments is to attend a conference.       The only question is: which conference is right for me? In this article we summarized the most important European Chatbot & AI conferences in 2019 [...]

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June 2018

Live Chat – A First Step Towards Conversational Interfaces

By |2019-07-29T16:17:00+02:00June 28th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

Automated and personalized direct communication between businesses and their clients via text or voice interfaces will be one of the future major trends.   This shift will also change the user behavior and hence the communication strategy of businesses massively.     The future of online communication   Some experts predict that 50% of [...]

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March 2017

4 Ways Chatbots can Benefit a Small Business Owner

By |2019-04-15T13:49:01+02:00March 23rd, 2017|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , , , |

No time to read? Listen to the article here:     Keeping up with new developments in technology is a mammoth task. Chatbots have arrived and are set to be a key feature of business development over the next 12 months. However, as a small business owner, this talk of artificial intelligence (AI) [...]

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How Do Chatbots Work?

By |2019-07-22T10:41:25+02:00March 21st, 2017|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , , , , , |

Last updated on March 11, 2019      So if you keep hearing the term chatbot being banded around, you might be wanting to find out more.  Chatbots are going to be a key piece of automation over the next years. So understanding what they are and how chatbots work, will help you see how [...]

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How Chatbots Help Business

By |2019-04-15T13:40:37+02:00March 8th, 2017|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

Short in time? - Listen to it:     So you have heard the buzz about chatbots and are becoming convinced that it might be the way to go for your business.  But you are not quite totally convinced that having a chatbot will help.     Download our free e-book to learn [...]

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