THE INDUSTRY SOLUTION FOR TOURISM

Be where your guests are!

With Onlim’s chatbots and voice assistants you can reach guests and interested parties with the relevant information at each contact point of the customer journey. Our solutions are explicitly adapted to the needs of regions, travel agencies, hotels and cable car operators!

Repetitive guest inquiries increase, while direct booking requests decrease. Digitisation and the changing demands of guests pose new challenges to the tourism industry. At the same time, new opportunities arise.

Tourism

Leading brands that trust us

ONLIM’S CONVERSATIONAL AI
FOR THE TOURISM INDUSTRY

ONLIM’S CONVERSATIONAL AI
FOR THE TOURISM INDUSTRY

Regions and travel agencies

Reduce repetitive inquiries and increase your bookings by providing your guests with relevant tourist information such as events, availabilities, local businesses, weather info and more, easily and quickly accessible through different channels. All essential tourist data systems are already connected and ready for you to “plug & work”.

EXAMPLE:
Guests and interested parties can ask the chatbot about events on a specific date and at the same time about availability on that date. Travel agencies can answer complex questions such as – “I’m looking for a room for 2 people at the “Wörthersee” for 3 days this coming weekend” – with the right offer.

Hotel industry

With our product specifically designed for hotels, a hotel chatbot can be set up quickly and easily. The most important topics, as well as further knowledge, which is available through the cooperation with the Austrian Hotel Association (ÖHV), have already been implemented.

EXAMPLE:

  • “I’m looking for a room for 2 people in the romantic suite next weekend.”

  • “How long is your sauna open?”

  • “Can I get to you by bus?“

  • “What is the weather like at the weekend?“

  • “Can I take my dog with me?“

Cable car and funicular operators

Onlim’s mountain chatbot was explicitly developed for cable car companies and can not just answer questions about tariffs according to various parameters, but also carry out corresponding calculations. Moreover, snow depths, weather information and lift opening times are included.

EXAMPLE:

A potential guest can ask questions according to his individual needs:

  • “How much does a ski pass for 3 people for 3 days cost?”

  • “Which lifts are open today?”

  • “How high is the snow on the “Zwölferkopf ”?“

  • “When does the summer season start?“

OUR CONVERSATIONAL AI PLATFORM

The Onlim platform at a glance

  • Multichannel text/voice platform
  • Full customer service integration
  • Own AI for better dialogues
  • Industry-specific conversation modules and templates
  • Connection to internal & external data sources
  • Easy handling / no-code platform

Multikanal Plattform

Some examples of our industry connections

Feratel
OeHV2
Outdooractive
Verkehrsauskunft-Oesterreich
Microsoft-Sharepoint
Zandesk
iET
DeepL

MORE KNOWLEDGE. BETTER CONVERSATIONS

Automated communication with Conversational AI!

Learn how exactly you can benefit from our Conversational AI platform.

Onlim