March 2019

Common Chatbot Mistakes And How To Avoid Them

By |2019-03-19T16:47:17+01:00March 19th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , |

  Over the next seven years, investments of over $1.25 billion are expected for chatbot development.   With investments that high, the stakes are high as well. Mistakes can be costly and especially when a technology is still relatively new a lot of money can go down the drain pretty quickly [...]

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5 Successful Examples of Conversational Marketing

By |2019-03-12T11:52:51+01:00March 12th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , , |

Guest post by Nina Ritz, technical researcher & writer with DesignRush.   TWEET THIS:         Conversational marketing is a form of b2c and b2b communication conducted in real time via a variety of online channels. In contrast to other forms of marketing communication such as email, conversational marketing [...]

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Which Advancements Can We Expect From Voice Assistants This Year?

By |2019-03-07T20:49:29+01:00March 7th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

  Which developments we can expect in the area of voice assistants this year?   This article summarizes capabilities, developments and trends for voice assistants.     1. Personalized Conversation   In the early days of chatbots, the initial goal was to be able to understand what users say. After overcoming [...]

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February 2019

How to Identify Business Opportunities Through Big Data

By |2019-03-06T08:35:13+01:00February 26th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , |

Guest post by Jen McKenzie, independent business consultant from New York.        At one time, Big Data was only available to the largest companies with the biggest tech budgets. With advancements in AI and machine learning, not to mention more than 20 billion connected devices poised to begin generating an [...]

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5 Chatbot Trends To Watch In 2019

By |2019-03-05T11:11:10+01:00February 18th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

        Just a few years ago the idea that artificial intelligence would be able to help customers with their questions and problems could still be called a futuristic fantasy. Being able to use chatbots was not a realistic option, no matter the size of the organization.   By [...]

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6 Best Practices For Destination Chatbots

By |2019-03-20T10:20:20+01:00February 14th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

            Chatbots driven by artificial intelligence have more than proven their capacities by now and are able to bring a lot of value to businesses and their customers alike. Both vendors and customers benefit from these smart computerized sales assistants. That’s why it is hard to [...]

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How AI & Automation Are Changing The Workplace

By |2019-02-13T11:35:11+01:00February 12th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , |

Guest post by Stacey McIntosh, editor-in-chief at Sage Advice UK.             Many businesses worship at the altar of efficiency in the hope it will improve productivity, streamline data processes and drive growth. It’s not always so straightforward, but it appears these prayers have been answered. Thanks to [...]

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4 Challenges Companies Should Be Ready For When Implementing AI

By |2019-02-12T11:00:52+01:00February 8th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , |

    More and more companies are recognizing that AI is important to their future and that it can help to increase their revenue significantly. The PwC report “Sizing the Prize” estimates that Artificial Intelligence will generate $ 15.7 trillion in additional revenue by 2030 for businesses across all industries.   [...]

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Next-Gen Retail Automation Powered by Deep Learning

By |2019-02-06T15:11:50+01:00February 6th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

Guest post by Michael Deane, editor at Qeedle.       Artificial intelligence is transforming industries across the board. Since it automates key processes, cuts overheads, optimises staff time and generally boosts efficiency throughout the product cycle, there are few businesses that can afford to be AI-free in 2019.   Retail is no [...]

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January 2019

How Is AI Remodelling The Tourism Industry?

By |2019-02-06T16:46:08+01:00January 31st, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , , |

        Anyone that has ever spoken the words “Hey Siri” or “OK Google” into their phone knows how to use voice assistants. These play an important role in an ongoing technological revolution.   The revolution of digital and artificial intelligence is affecting more and more aspects of our [...]

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