February 2020

The Internet of Voice Is Coming (Part 2) – Why You Need To Act Now

2020-02-20T08:09:46+01:00February 20th, 2020|

Picking up from where we left off with part one of the Internet of Voice, here is what will shape the success of your company during this new era of voice.      From 10 to 3-4: Recommended providers replace Google’s page 1   In the sector of voice search, new competition arises: while there [...]

The Internet of Voice Is Coming (Part 1) – Is Your Company Ready?

2020-02-20T08:14:38+01:00February 12th, 2020|

“Alexa, which trains are going from Vienna Central Station to Linz Central Station tomorrow morning?”   “Tomorrow, the train Westbahn WB 906 is departing from Vienna Central Station at 8:42 – arrival at Linz Central Station is at 9:56. Or the train Railjet RJX 262 at 8:30 from Vienna Central Station – arrival at Linz [...]

Chatbots: Changing the Way We Work

2020-02-05T00:17:39+01:00February 4th, 2020|

Guest post by Henry Garrett, technology and marketing enthusiast.   Experts predict that by the end of 2020, the average person will have more regular interactions with a chatbot than they will with their spouse, proving chatbots are becoming a prominent part of both our work and personal lives.     With the improved capabilities [...]

January 2020

Technology Trends for Businesses in 2020

2020-01-29T14:40:12+01:00January 29th, 2020|

What does this year hold for companies and what technology trends should you be aware of? Here are some of the most important technology trends that we believe will make a difference for businesses this year.      Practical blockchain While blockchain has been around for a few years, the technology's commercial deployment and scalability [...]

What Comes After The Chatbot Hype?

2020-01-23T15:17:22+01:00January 23rd, 2020|

In 2016, the enthusiasm for chatbots knew no limits. For example, according to a survey by Oracle, around 80 percent of all decision-makers in companies assumed that they would be using chatbots in sales, marketing, and customer service by 2020. And according to another prediction, more than two-thirds of all office workers should be interacting [...]

Humans Vs. Machines In The Age Of Customer Experience

2020-01-17T17:54:33+01:00January 17th, 2020|

Today, we undeniably find ourselves in an age of customer experience. In 2020, customer experience should even overtake price and products as the key brand differentiator.   While businesses need to find ways to improve how their customers feel when interacting with them, they also have to overcome technological barriers and find a balance between [...]

5 Relevant Chatbot Trends Of 2020

2020-01-09T11:48:45+01:00January 9th, 2020|

Just a few years ago the idea that artificial intelligence would be able to help customers with their questions and problems could still be called a futuristic fantasy. Being able to use algorithms and software was not a realistic nor reliable option, no matter the size of the organization.   By now chatbots or voice [...]

December 2019

European Chatbot & AI Conferences 2020

2019-12-31T13:36:41+01:00December 20th, 2019|

What are the best events to keep up with chatbots and AI in 2020? Where's the best place to meet with like-minded chatbot and AI experts? We have put together the most exciting European chatbot & AI conferences for you in 2020.     These European chatbots & AI conferences are worth a visit:   [...]

What is Robotic Process Automation (RPA) and how does it work?

2019-12-12T14:25:49+01:00December 12th, 2019|

  The development of robotic technologies has reached a state where its influence is becoming quite apparent in the way businesses are running their processes. That’s why topics like digitalization, automation, and artificial intelligence are coming into the spotlight of any modern business strategy. Relating to this, the term robotic process automation (RPA) has been [...]

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