September 2018

An Overview of the Best Voice Assistants

By |2018-09-14T14:47:17+00:00September 14th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

In recent years voice assistants’ rise to fame is undeniable. You can find them anywhere – on phones, tablets, PCs, smart speakers and fridges. The cooling devices might still be a fringe case of their use, but different implementation areas are growing at a rapid pace.     It is especially noteworthy that with more [...]

August 2018

Chatbot Statistics 2018

By |2018-08-30T22:15:55+00:00August 30th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , |

Are chatbots and voice assistants really as promising as everybody claims? To find an answer to this question, it is worth taking a look at the current chatbot statistics.   The following article summarises the most important findings.     Download our free e-book to learn everything you need to know about chatbots for your [...]

What Are Voice Assistants And How Do They Work?

By |2018-08-29T10:02:15+00:00August 24th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

The scenario out of science fiction movies, where we’d come home and just start speaking to our personal home computer or digital assistant which would take care of our every need, is not too far from being realised anymore.   Enjoying the luxury of always having an assistant at our side, who can support us [...]

Chatbots And Voice Assistants In The Retail Industry

By |2018-08-22T08:30:06+00:00August 21st, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , , , , , , , |

Retailers are experiencing a rapid change. New technologies and increased customer expectations make adaptions necessary.   In today’s world, an individual customer support that is accessible 24/7 as well as a smooth fusion of the online and offline world are standard requirements for a satisfying customer experience. They will gain even more importance in the [...]

Creative Use Cases For Chatbots In Marketing And Sales

By |2018-08-17T11:27:50+00:00August 16th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , , |

The world is in the midst of one of the most significant changes of all times. In reality, we are already living in the future, yet sometimes we don’t even realise how far advanced our world has become.   Every day we are using these little handheld devices with colourful displays on which we tap [...]

How Artificial Intelligence Is Going To Influence And Shape Businesses

By |2018-08-08T12:46:13+00:00August 7th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

Artificial Intelligence is not a new concept. Many companies are already implementing different AI layers into products we are using every day. Smartphones, search engines, and Big Data are all almost unnoticeably enmeshed in our lifestyles making use of artificial intelligence in their own way.   Nevertheless the real inclusion of AI into our businesses [...]

July 2018

The Latest Studies On Chatbots, Voice Assistants & AI

By |2018-08-08T13:49:23+00:00July 11th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , |

Chatbots, voice assistants and AI are often hyped as technologies that will fundamentally change the way companies work.   But how does reality actually look like?   The following article summarizes the most important studies to help you stay up to date on current developments.     Studies on Chatbots   How widespread are chatbots? [...]

June 2018

Live Chat – A First Step Towards Conversational Interfaces

By |2018-08-08T13:55:38+00:00June 28th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

Automated and personalized direct communication between businesses and their clients via text or voice interfaces will be one of the future major trends.   This shift will also change the user behavior and hence the communication strategy of businesses massively.     The future of online communication   Some experts predict that 50% of all [...]

The Customer Experience Of The Future: Conversational Commerce

By |2018-08-08T13:56:45+00:00June 26th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

We are used to navigate through websites by clicking on one link after another. Until we finally find the right product or the answer to our question. However, even if a website has an easily accessible navigation, a user-friendly design, and interesting texts and images, it does not match our natural communication habits.   A [...]

Facebook Messenger Bots For Businesses: That’s how you get started!

By |2018-08-08T14:10:09+00:00June 20th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

Facebook Messenger is the ideal platform to get in contact with your potential customers. It is a powerful combination of social network and chat application.   Users are already used to get in contact with companies via social networks. Additionally, they are familiar with using the Facebook Messenger: There are 1.3 billion active users on [...]

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