Onlim

Onlim

Conversational AI Chatbots For Complex Requirements

Knowledge Graph Technology | Natural Language Processing |
Data & Interface Connection | No Programming Skills Required

Knowledge Graph Technology | Natural Language Processing | Data & Interface Connection | No Programming Skills Required

Knowledge Graph Technology | Natural Language Processing | Data & Interface Connection | No Programming Skills Required

Chatbot Demo

Conversational AI

Platform

Chatbot

Technology

Industry

Solutions

MORE KNOWLEDGE AND BETTER CONVERSATIONS!

Chatbots and voice assistants are only as good as the underlying data.

With Onlim’s Knowledge Graph technology, data is efficiently converted into knowledge, enabling better conversations and faster setup.

“The collaboration with Onlim has been shaped by direct and efficient communication and engagement from both sides starting from day one. That’s how we succeeded to set up a fully functional chatbot called “BotTina” in a very short time. Onlim’s expertise and know-how has been of great advantage in the full process of implementing the chatbot. BotTina offers great value and benefits to our customers.”

Stefan Regner | Customer Service Quality Management & Development, Project Manager

THE PLATFORM AT A GLANCE

Automated customer communication with Conversational AI!

Automated customer communication with Conversational AI!

Onlim’s Conversational AI platform allows to connect external data sources such as CRM or PIM via standardized interfaces, manage conversations, multilingual content, and conversation modules.


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Existing knowledge and user-generated data can only serve as a knowledge base for natural language based dialogues if knowledge is processed and modeled correctly.


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Our chatbots and voice assistants enable automated 24/7 communication with customers and prospects through websites, Facebook Messenger, Amazon Alexa & Google Assistant, telephone systems and custom apps via text and voice.


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Our extensive analytics with live data allow to collect information on e.g. the satisfaction of chatbot users and their content needs, traffic analysis and more.


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OUR TECHNOLOGY

How Our Customers Benefit Concretely:

Artificial Intelligence

Own AI applications for intelligent, data-based knowledge generation and access to knowledge in natural language.

Conversation Management

To efficiently manage conversations and multilingual content, including conversation modules for quick implementation.

Multichannel Capability

To communicate via text / voice via chatbots on websites, messenger services and voice assistants.

Knowledge Graphs

To intelligently prepare content, data and knowledge for natural language conversations.

Conversational AI on a new scale.

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FOR SPECIFIC REQUIREMENTS AND USE CASES

The Onlim Solutions

The Onlim chatbot software is used in many different industries and departments. We also develop our own conversation modules with content tailored to specific requirements and use cases, for even faster implementation cycles.

“I would like to return my package, how should I proceed? My electricity is not working. Where can I have a vegetarian meal in the city center this evening?”

The employee who never sleeps – optimize your customer experience by automating standard inquiries via chatbots and benefit from continuous availability and fast response times.

“How much does the half-day ski pass for adults with a child with a guest card cost? Do you have a free table for 2 people on the terrace at 8 p.m. today? How can I arrange a chatbot demo?”

Support customers along the various phases of the entire customer journey – from research, lead generation, to lead qualification and obtaining feedback or upselling after the sale.

“My laptop won’t start, what can I do? Why am I not getting any emails? How can I change my password? I can’t log in and get a 989 error message, what should I do?”

Optimize your IT helpdesk processes with chatbots and benefit from greater efficiency, increased service quality and reduced costs.

“Are there any open job positions? What requirements do I need for the job? Until when can I apply and what does the application process look like?”

HR chatbots support streamlining your recruiting processes and application management and can also be used for internal processes and personnel development.

ENTERPRISE COMPLETE

Comprehensive chatbot solution for complex requirements

Comprehensive chatbot solution for complex requirements

With Onlim’s bestseller, Enterprise Complete, you benefit from an intelligent chatbot solution that is individually tailored to your needs and is, therefore, able to cope with the most complex external and internal communication requirements. For companies that are ready to automate their communication, Onlim offers a wide range of products to match their communication strategy.

“A year ago, we have developed our Hans-Bot together with Onlim – and we are very satisfied with the results. The chatbot offers a great added value to our website visitors and has exceeded our expectations. What we like especially is the fast and problemsolving service of the Onlim team. Our change requests get implemented quickly and the bot is being optimized continuously.”

Ulrike Kiesel | Online Marketing Management

REQUEST DEMO

Non-binding and free

Contact us

We want to learn more about your business and the challenges you are facing. Then we can determine if our chatbot and voice assistant solution is the right choice for your business. If you’re ready to start your AI-powered, automated customer communication journey, request a consultation right here or call us at +43 1 997 44 31 in order to get an immediate response.

Become a part of the Conversational AI revolution!

Partner with Onlim.

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