The AI Chatbot Software

for automated customer communication.

 

  • More complex dialogues thanks to Knowledge Graph technology and Natural Language Processing

  • Standardised data & interface connection

  • Easy handling without programming skills

  • For websites, apps, messenger, voice assistants & phone

Chatbot Demo
Free eBook
Conversational AI Plattform

Some of our customers

our customers

Some of our customers

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The Platform At A Glance

More knowledge. Better conversations.

Our platform generates the right answers dynamically from the constantly growing knowledge base.

alex

“Chatbots and voice assistants are only as good as the underlying knowledge they can access.”

Alexander Wahler, CEO Onlim

The Platform At A Glance

More knowledge. Better conversations.

alex

“Chatbots and voice assistants are only as good as the underlying knowledge they can access.”

Alexander Wahler, CEO Onlim

Our platform generates the right answers dynamically from the constantly growing knowledge base.

Data integration

Data modeling

Semantic search

Automatic reasoning

Knowledge management

Natural language understanding

Natural language understanding

Conversation modules

Forms / Workflows

Intent management

UI & self-maintenance

Websites

Messenger services

Voice assistants

Phone services

Mobile text / voice apps

Conversational flow analysis

Supervised learning algorithms

Supervised learning algorithms

Automated optimization

KPIs & benchmarking

Knowledge Platform

Data integration

Data modeling

Semantic search

Automatic reasoning

Knowledge management

Conversational Platform

Natural language understanding

Conversation modules

Forms/Workflows

Intent management

UI & self-maintenance

Multichannel Plugins

Websites

Messenger services

Voice assistants

Phone services

Mobile text / voice apps

Analytics Platform

Conversational flow analysis

Supervised learning algorithms

Automated optimization

KPIs & benchmarking

How Our Customers Benefit Concretely:

How Our Customers Benefit Concretely:

Knowledge Graphs

To intelligently prepare content, data and knowledge for natural language conversations.

Conversation Management

To efficiently manage conversations and multilingual content, including conversation modules for quick implementation.

Multichannel Capability

To communicate via text / voice via chatbots on websites, messenger services and voice assistants.

Artificial Intelligence

Own AI applications for intelligent, data-based knowledge generation and access to knowledge in natural language.

Data Agnostic

Rapid and standardized connection of company data or external data sources.

Analytic Tools

Analysis of all conversations for the continuous improvement and self-learning ability.

The Onlim Conversational AI Platform Is Used In:

The Onlim Conversational AI Platform Is Used In:

Customer Service

24×7 availability, no waiting time, supporting existing customer service.

Marketing

Direct & automated interaction with prospects and customers.

Sales

New sales channels & target groups, connection to existing systems.

HR

Automated support with personnel development and onboarding.

IT Helpdesk

Increased efficiency of internal or external service help desk applications.

The Onlim chatbot software is used in many different industries from utilities, e-commerce, tourism, educational institutions to financial service providers such as stock exchanges, banks, insurance companies and more. We also develop our own conversation modules for even faster implementation cycles and specific requirements and use cases..

Project Description

Project Description

We provide the Onlim platform as a SaaS model. Each project has a dedicated customer delivery manager who is responsible for the project until it goes live.

All our bot implementation projects consist of 3 phases.

All our bot implementation projects consist of 3 phases.

1. Analyze

1. Analyze

We will develop the main requirements together you. First through a call – followed by a workshop – we define the detailed features and the scope of the project.

  • Kick-Off-Call

  • Workshop for detailed definition

  • Specifications and project plan

2. Implement

2. Implement

Here we setup the chatbot or voice assistant and start to train our AI platform. Ongoing testing assures that everything works as defined before going live.

  • Setup chatbot and / or voice assistant

  • Connect and model external data

  • Configuring AI training and learning

3. Operate

3. Operate

This phase starts directly after going live. Hosted on the high security Onlim platform we provide an easy to use backend interface to our platform where our clients can change and adjust their content as they wish.

  • Access to Onlim Chatbot Management System

  • Hosting & Support via Chat / Email / Phone

  • Ongoing platform & feature set development

Companies that trust us:

Companies that trust us:

“The collaboration with Onlim has been shaped by direct and efficient communication and engagement from both sides starting from day one. That’s how we succeeded to set up a fully functional chatbot called “BotTina” in a very short time. Onlim’s expertise and know-how has been of great advantage in the full process of implementing the chatbot. BotTina offers great value and benefits to our customers.”

Stefan Regner | Customer Service Quality Management & Development, Project Manager, Wien Energie GmbH, Wien Energie GmbH

“Feedback from our guests concerning the chatbot is extremely positive. They highly appreciate the time-independent, fast and direct communication with our school and use it a lot. Apart from supporting our sales team, the chatbot offers a huge additional benefit, which is to learn more about the needs and expectations of our customers.”

“A year ago, we have developed our Hans-Bot together with Onlim – and we are very satisfied with the results. The chatbot offers a great added value to our website visitors and has exceeded our expectations. What we like especially is the fast and problemsolving service of the Onlim team. Our change requests get implemented quickly and the bot is being optimized continuously.”

Ulrike Kiesel | Online Marketing Management, Hanse Haus
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Enterprise Chatbots
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Processed Messages

Let us help you automate your customer communication!

Let us help you automate your customer communication!

Is Onlim right for my business?

Onlim is a pioneer in conversational AI solutions in the DACH region and works on joint research projects with the University of Innsbruck to provide state-of-the-art technology.

 

With over 50 successfully implemented chatbot projects, major companies trust in Onlim with the support and guidance through every stage of their chatbot projects and the implementation of effective chatbots and voice assistants that don’t require any additional integrations.

What awaits you?

Request a free consultation:

We want to learn more about your business and the challenges you are facing. Then we can determine if our chatbot and voice assistant solution is the right choice for your business. If you’re ready to start your AI-powered, automated customer communication journey, request a consultation right here or call us at +43 1 997 44 31 in order to get an immediate response.

Onlim is a pioneer in conversational AI solutions in the DACH region and works on joint research projects with the University of Innsbruck to provide state-of-the-art technology.

 

With over 50 successfully implemented chatbot projects, major companies trust in Onlim with the support and guidance through every stage of their chatbot projects and the implementation of effective chatbots and voice assistants that don’t require any additional integrations.

What awaits you?

Request a free consultation:

We want to learn more about your business and the challenges you are facing. Then we can determine if our chatbot and voice assistant solution is the right choice for your business. If you’re ready to start your AI-powered, automated customer communication journey, request a consultation right here or call us at +43 1 997 44 31 in order to get an immediate response.

Stefan-Rehm

Stefan Rehm

Key Account Manager

Would you like to automate your customer communication?

I’m happy to discuss your requirements and show you the advantages of our AI chatbots in an online demo.