Onlim
The AI Chatbot Software
The AI Chatbot
Software
Knowledge Graph Technology |
Natural Language Processing | Data & Interface Connection |
No Programming Skills Required
Knowledge Graph Technology | Natural Language Processing | Data & Interface Connection | No Programming Skills Required
MORE KNOWLEDGE. BETTER CONVERSATIONS.
Be where your customers are!
For communication via text/voice with a chatbot on websites, messenger services or voice assistants.
“The collaboration with Onlim has been shaped by direct and efficient communication and engagement from both sides starting from day one. That’s how we succeeded to set up a fully functional chatbot called “BotTina” in a very short time. Onlim’s expertise and know-how has been of great advantage in the full process of implementing the chatbot. BotTina offers great value and benefits to our customers.”
Stefan Regner | Customer Service Quality Management & Development, Project Manager
THE PLATFORM AT A GLANCE
Automated customer communication with Conversational AI!
01. Knowledge Platform
Existing knowledge and user-generated data can only serve as a knowledge base for natural language based dialogues if knowledge is processed and modeled correctly.
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02. Conversational Platform
Onlim’s Conversational AI platform allows to connect external data sources such as CRM or PIM via standardized interfaces, manage conversations, multilingual content, and conversation modules.
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03. Multichannel Platform
Our chatbots and voice assistants enable automated 24/7 communication with customers and prospects through websites, Facebook Messenger, Amazon Alexa & Google Assistant, telephone systems and custom apps via text and voice.
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04. Analytics Platform
The extensive analysis platform with live data allows to collect information on e.g. the satisfaction of chatbot users and their content needs, traffic analysis and more.
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OUR TECHNOLOGY
How Our Customers Benefit Concretely:
Artificial Intelligence
Own AI applications for intelligent, data-based knowledge generation and access to knowledge in natural language.
Conversation Management
To efficiently manage conversations and multilingual content, including conversation modules for quick implementation.
Multichannel Capability
To communicate via text / voice via chatbots on websites, messenger services and voice assistants.
Knowledge Graphs
To intelligently prepare content, data and knowledge for natural language conversations.
FOR SPECIFIC REQUIREMENTS AND USE CASES
The Onlim Solutions
The Onlim chatbot software is used in many different industries from utilities, e-commerce, tourism, educational institutions to financial service providers such as stock exchanges, banks, insurance companies and more. We also develop our own conversation modules for even faster implementation cycles and specific requirements and use cases.
Customer Service 
24×7 availability, no waiting time, supporting existing customer service.
Marketing
Direct & automated interaction with prospects and customers.
Sales
New sales channels & target groups, connection to existing systems.
HR
Automated support with personnel development and onboarding.
IT Helpdesk
Increased efficiency of internal or external service help desk applications.
ENTERPRISE COMPLETE
Comprehensive chatbot solution for complex requirements
With Onlim’s bestseller, Enterprise Complete, you benefit from an intelligent chatbot solution that is individually tailored to your needs and is, therefore, able to cope with the most complex external and internal communication requirements. For companies that are ready to automate their communication, Onlim offers a wide range of products to match their communication strategy.
“A year ago, we have developed our Hans-Bot together with Onlim – and we are very satisfied with the results. The chatbot offers a great added value to our website visitors and has exceeded our expectations. What we like especially is the fast and problemsolving service of the Onlim team. Our change requests get implemented quickly and the bot is being optimized continuously.”
Ulrike Kiesel | Online Marketing Management
ENTERPRISE COMPLETE
Comprehensive chatbot solution for complex requirements
With Onlim’s bestseller, Enterprise Complete, you benefit from an intelligent chatbot solution that is individually tailored to your needs and is, therefore, able to cope with the most complex external and internal communication requirements. For companies that are ready to automate their communication, Onlim offers a wide range of products to match their communication strategy.
“A year ago, we have developed our Hans-Bot together with Onlim – and we are very satisfied with the results. The chatbot offers a great added value to our website visitors and has exceeded our expectations. What we like especially is the fast and problemsolving service of the Onlim team. Our change requests get implemented quickly and the bot is being optimized continuously.”
Ulrike Kiesel | Online Marketing Management
Some of our customers
PROJECT DESCRIPTION
We provide the Onlim platform as a SaaS model. Each project has a dedicated customer delivery manager who is responsible for the project until it goes live.
PROJECT DESCRIPTION
We provide the Onlim platform as a SaaS model. Each project has a dedicated customer delivery manager who is responsible for the project until it goes live.
1. Analyse
We will develop the main requirements together you. First through a call – followed by a workshop – we define the detailed features and the scope of the project.
2. Implement
Here we setup the chatbot or voice assistant and start to train our AI platform. Ongoing testing assures that everything works as defined before going live.
3. Operate
This phase starts directly after going live. Hosted on the high security Onlim platform we provide an easy to use backend interface to our platform where our clients can change and adjust their content as they wish.
MORE KNOWLEDGE ABOUT THE TECHNOLOGY BEHIND IT
The Ultimative Chatbot Guide
A chatbot is a form of automated service – like a robot that customers can communicate with via chat. Chatbots that are able to learn can understand natural language and therefore do not need as specific commands. That means bots based on Machine Learning get smarter with every interaction.
Chatbot basics & technology
Chatbots for your company & implementation tips
Statistics & trends
