ENTERPRISE CONVERSATIONAL AI

AI agents for voice, chat and omnichannel service.

Quick to launch for business use cases. Securely scalable for enterprise organizations. Relevant through industry-specific solutions.

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  • Voice
  • Chat
  • Agentic AI
  • GDPR compliant

Onlim Business

Standardized AI phone and chat assistants for fast go-lives and clear use cases.

  • Productive in 2–4 weeks
  • No large IT project required
View Business packages

Onlim Enterprise

Agentic AI platform for complex organizations, integrations, governance and regulated industries.

  • Knowledge Graph, RAG and LLM-agnostic
  • Roles, monitoring, SLA and compliance
  • Omnichannel rollouts across departments
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INDUSTRIES

The right solution for every industry.

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Energy Financial Services Healthcare Industry Public Sector Tourism & Hospitality Retail & E-Commerce Different industry? Contact us
CUSTOMER VOICES

Trusted by leading organizations.

“Working with Onlim was characterized by short, direct communication channels and mutual commitment from day one. This enabled us to build a functional chatbot within a very short time. The expertise of the Onlim team supported us greatly. BotTina now provides real added value for our customers.”
SR Stefan Regner Project Manager, Wien Energie GmbH
“After carefully reviewing several providers, we chose Onlim — the decisive factors were the location in Austria, GDPR compliance, and the team’s collaborative and solution-oriented approach. [...] We had not expected such fast and intensive usage: our patient families quickly became familiar with Kiara and now book appointments independently.”
Dr. Susanne Diesner-Treiber Dr. Susanne Diesner-Treiber Pediatrician, Kinder-PVE Donauinsel
LIVE DEMO

Test an AI agent for medical practices live.

Experience live how an AI agent answers patient inquiries — from appointment requests to call forwarding.

Test ArztBot
Live Preview
0:08
AI agent active · Appointment requests & patient service
OMNICHANNEL & INTEGRATION

Across all channels — integrated into your systems.

ALL CHANNELS
Voice
Chat
Email
WhatsApp
Web
ONLIM
AI Agents

One platform — understands, processes and acts across all channels.

YOUR SYSTEMS
CRM ERP Ticketing Specialist systems APIs MCP Tools

Integration without major development effort — via APIs, interfaces and MCP tools.

INTRODUCTION

Productive in just a few weeks — in three steps.

No lengthy IT project: from analysis to live operation, we support you in a structured process.

Step 1

Analysis & Concept

Together, we identify the right use cases, channels and data sources — with clear goals.

Step 2

Setup & Integration

The agent, knowledge base and system integrations are configured and tested without development effort.

Step 3

Live & Operation

Go-live, ongoing monitoring and optimization — with full control over content and answers.

Request a demo Typical go-live: a few weeks instead of months.
REAL-WORLD RESULTS

Numbers that speak for themselves.

Example results from real customer projects in the healthcare sector.

0 conversations / day automated and supported in a real customer project.
−0 % fewer calls in telephone inquiry volume already in the first month.
0 % appointments via the bot of bookings were handled directly through the digital assistant.
since 2015 Conversational AI experience with AI solutions for organizations across the DACH region.
Ready to experience ONLIM live?
Test the voicebot or book a non-binding demo.
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SECURITY & COMPLIANCE

Security comes
first

ONLIM meets the highest requirements for data protection, information security and regulatory traceability — for professional use in sensitive business environments.

At ONLIM, security is not an add-on, but firmly embedded in the platform.

Learn more in the Trust Center
ISO 27001
Cybertrust Austria
DORA Compliance
EU AI Act
GDPR compliance
DPA
REFERENCES & RESOURCES

Proven value — knowledge to take with you.

A concrete case shows the challenge, solution and results. Whitepapers and guides provide the knowledge for your next decision.

CASE STUDY · HEALTHCARE

Kinder-PVE Donauinsel

The virtual assistant “Kiara” answers patient inquiries and books appointments — via chat and voice, around the clock, noticeably relieving the practice team.

conversations per day
60 % fewer phone inquiries
55 % of appointments booked via Kiara
Read case study
RESOURCES TO DOWNLOAD
WHITEPAPER

Whitepaper

Basics and benefits of Agentic AI in customer service.

Download
E-BOOK

The Ultimate Chatbot Guide

How your company can use chatbots effectively — for efficient processes and satisfied customers.

Download
GUIDE

Chatbot Guide for CS Teams

Practical knowledge for customer service teams in everyday work.

Download

Calculate potential

* Calculation based on Onlim Voice Business · €499 / month · €0.28 / min.

ONLIM VOICE ROI

ROI and workload relief calculator.

Calculate the savings potential Onlim Voice can create in your organization — based on your call volume and current costs. The calculator is based on phone automation. With additional channels such as chat or WhatsApp, the potential increases further.

This calculation is intended as an initial estimate and is based on your inputs. Actual savings depend on the specific use case, automation rate, call duration, existing processes and possible integrations.

Your concrete savings potential — calculated individually.

The calculator provides an initial benchmark. For a precise analysis based on your processes, systems and use cases, speak directly with us.

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FAQ

Frequently asked questions.

The most important answers about implementation, security and integration — compactly at a glance.

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Onlim is an AI platform for automated customer communication — across chat, voice and messaging. It is ideal for mid-sized companies in the DACH region that want to automate recurring requests and relieve their teams — in customer service, internal support or sales. Particularly proven in industries such as healthcare, finance, energy and retail.
Business use cases typically go live within 2–4 weeks — without a major IT project. Enterprise rollouts depend on integration depth, systems and governance requirements.
Data is hosted in the EU. ONLIM is fully GDPR-compliant — including a data processing agreement, encryption and granular access rights.
Via APIs, webhooks and MCP, all common tools can generally be integrated — CRM, ERP, ticketing and specialist systems — without complex custom development and usually within a few days.
Voice, web chat, WhatsApp, email and other messaging channels — individually or as a complete omnichannel solution. All channels run through one agent and one shared knowledge base, consistent on every channel.
GET STARTED

Get to the right offer in just a few steps.

Tell us briefly what you are looking for — we will get back to you with a demo tailored to your situation.

  • Target group: Business, Enterprise, partners, public sector, healthcare, tourism
  • Channel: phone, chat, email, WhatsApp, omnichannel
  • Volume: inquiries or calls per month
  • Start date: immediately, 1–3 months, later

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