Better customer service
and more efficiency
at lower costs.

Better customer service and more efficiency at lower costs.

Automate up to 80% of your inquiries with Onlim’s knowledge-based Conversational AI platform.

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Onlim Chatbot

IMPROVE CUSTOMER SATISFACTION & INCREASE OPERATIONAL EFFICIENCY

Key benefits of AI-based chatbots

Key benefits of AI-based chatbots

80% Automation

Automate up to 80% of your inquiries and free up critical resources to work on higher-value tasks. 

Key benefits of AI-based chatbots

50% Cost Reduction

Provide personalized service and answer inquiries 24/7 while cutting contact center costs by 50%.  

Key benefits of AI-based chatbots

Zero Data Silos

Intelligently model and structure your company data and make it accessible via natural language.

Key benefits of AI-based chatbots

100% Customer Satisfaction

Respond to requests in real-time on customers’ preferred channels and support your team.

POWERFUL CONVERSATIONAL AI WITH KNOWLEDGE GRAPHS

Talk to your data

FOR SPECIFIC REQUIREMENTS AND USE CASES

The Onlim Solutions

Onlim’s Conversational AI platform is used in many different industries and departments. We also develop our own conversation modules with content tailored to specific requirements and use cases, for even faster implementation cycles.

Customer Service

“I would like to return my package, how should I proceed? My electricity is not working. Where can I have a vegetarian meal in the city center this evening?”

The employee who never sleeps – optimize your customer experience by automating standard inquiries via chatbots and benefit from continuous availability and fast response times.

“How much does the half-day ski pass for adults with a child with a guest card cost? Do you have a free table for 2 people on the terrace at 8 p.m. today? How can I arrange a chatbot demo?”

Support customers along the various phases of the entire customer journey – from research, lead generation, to lead qualification and obtaining feedback or upselling after the sale.

“My laptop won’t start, what can I do? Why am I not getting any emails? How can I change my password? I can’t log in and get a 989 error message, what should I do?”

Optimize your IT helpdesk processes with chatbots and benefit from greater efficiency, increased service quality and reduced costs.

“Are there any open job positions? What requirements do I need for the job? Until when can I apply and what does the application process look like?”

HR chatbots support streamlining your recruiting processes and application management and can also be used for internal processes and personnel development.

Would you like to learn more about the opportunities of chatbots and get important tips for successful implementation?

DOWNLOAD OUR CHATBOT GUIDE

ONLIM COMPLETE

Comprehensive chatbot solution for complex requirements

With Onlim’s bestseller, Enterprise Complete, you benefit from an intelligent chatbot solution that is individually tailored to your needs and is, therefore, able to cope with the most complex external and internal communication requirements.

“The collaboration with Onlim has been shaped by direct and efficient communication and engagement from both sides starting from day one. That’s how we succeeded to set up a fully functional chatbot called “BotTina” in a very short time. Onlim’s expertise and know-how has been of great advantage in the full process of implementing the chatbot. BotTina offers great value and benefits to our customers.”

Wien Energie

Stefan Regner | Customer Service Quality Management & Development, Project Manager, Wien Energie GmbH

Enterprise Chatbot

Conversational AI on a new scale!

Ready to automate up to 80% of your customer communication? – We show you how!

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