The AI Chatbot Software
for automated customer communication.
The AI Chatbot Software
for automated customer communication.
More complex dialogues thanks to Knowledge Graph technology and Natural Language Processing
Standardised data & interface connection
Easy handling without programming skills
For websites, apps, messenger, voice assistants & phone
More complex dialogues thanks to Knowledge Graph technology and Natural Language Processing
Standardised data & interface connection
Easy handling without programming skills
For websites, apps, messenger, voice assistants & phone
Some of our customers
Some of our customers
The Platform At A Glance
More knowledge. Better conversations.
Our platform generates the right answers dynamically from the constantly growing knowledge base.
“Chatbots and voice assistants are only as good as the underlying knowledge they can access.”
Alexander Wahler, CEO Onlim
The Platform At A Glance
More knowledge. Better conversations.
Our platform generates the right answers dynamically from the constantly growing knowledge base.
“Chatbots and voice assistants are only as good as the underlying knowledge they can access.”
Alexander Wahler, CEO Onlim
The Platform At A Glance
More knowledge. Better conversations.
“Chatbots and voice assistants are only as good as the underlying knowledge they can access.”
Alexander Wahler, CEO Onlim
Our platform generates the right answers dynamically from the constantly growing knowledge base.
Natural language understanding
Natural language understanding
Conversation modules
Forms / Workflows
Intent management
UI & self-maintenance
The Onlim Conversational AI Platform Is Used In:
The Onlim Conversational AI Platform Is Used In:
The Onlim chatbot software is used in many different industries from utilities, e-commerce, tourism, educational institutions to financial service providers such as stock exchanges, banks, insurance companies and more. We also develop our own conversation modules for even faster implementation cycles and specific requirements and use cases..
Project Description
Project Description
We provide the Onlim platform as a SaaS model. Each project has a dedicated customer delivery manager who is responsible for the project until it goes live.
All our bot implementation projects consist of 3 phases.
All our bot implementation projects consist of 3 phases.
1. Analyze
1. Analyze
We will develop the main requirements together you. First through a call – followed by a workshop – we define the detailed features and the scope of the project.
Kick-Off-Call
Workshop for detailed definition
Specifications and project plan
2. Implement
2. Implement
Here we setup the chatbot or voice assistant and start to train our AI platform. Ongoing testing assures that everything works as defined before going live.
Setup chatbot and / or voice assistant
Connect and model external data
Configuring AI training and learning
3. Operate
3. Operate
This phase starts directly after going live. Hosted on the high security Onlim platform we provide an easy to use backend interface to our platform where our clients can change and adjust their content as they wish.
Access to Onlim Chatbot Management System
Hosting & Support via Chat / Email / Phone
Ongoing platform & feature set development
Companies that trust us:
Companies that trust us:
“The collaboration with Onlim has been shaped by direct and efficient communication and engagement from both sides starting from day one. That’s how we succeeded to set up a fully functional chatbot called “BotTina” in a very short time. Onlim’s expertise and know-how has been of great advantage in the full process of implementing the chatbot. BotTina offers great value and benefits to our customers.”
“Feedback from our guests concerning the chatbot is extremely positive. They highly appreciate the time-independent, fast and direct communication with our school and use it a lot. Apart from supporting our sales team, the chatbot offers a huge additional benefit, which is to learn more about the needs and expectations of our customers.”
“A year ago, we have developed our Hans-Bot together with Onlim – and we are very satisfied with the results. The chatbot offers a great added value to our website visitors and has exceeded our expectations. What we like especially is the fast and problemsolving service of the Onlim team. Our change requests get implemented quickly and the bot is being optimized continuously.”
Let us help you automate your customer communication!
Let us help you automate your customer communication!
Is Onlim right for my business?
Onlim is a pioneer in conversational AI solutions in the DACH region and works on joint research projects with the University of Innsbruck to provide state-of-the-art technology. With over 50 successfully implemented chatbot projects, major companies trust in Onlim with the support and guidance through every stage of their chatbot projects and the implementation of effective chatbots and voice assistants that don’t require any additional integrations.
What are the next steps?
We want to learn more about your business and the challenges you are facing. Then we can determine if our chatbot and voice assistant solution is the right choice for your business. If you’re ready to start your AI-powered, automated customer communication journey, request a consultation right here or call us at +43 1 997 44 31 in order to get an immediate response.
Request a free consultation:
Request a free consultation:
