Chatbots & Voice Assistants from Onlim.

Automate your customer communication with our fully integrated Conversational AI platform. Results from over 150 man-years of research from our core team flow into our solution and allow us to deliver more knowledge and better conversations.

Chatbot Demo
Free eBook
Chatbot-Platform

Chatbots & Voice Assistants from Onlim.

Automate your customer communication with our fully integrated Conversational AI platform. Results from over 150 man-years of research from our core team flow into our solution and allow us to deliver more knowledge and better conversations.

Chatbot-Platform
Chatbot Demo
Free eBook

Chatbots & Voice Assistants from Onlim.

Onlim-Chatbot-AI-Platform-Mobile

Automate your customer communication with our fully integrated Conversational AI platform.

Results from over 150 man-years of research from our core team flow into our solution and allow us to deliver more knowledge and better conversations.

Chatbot Demo
Free eBook

Some of our customers

eurotours
netto-logo

Some of our customers

Some of our customers

Customers Logos

The Platform At A Glance

More knowledge. Better conversations.

Our platform generates the right answers dynamically from the constantly growing knowledge base.

Alexander Wahler

Just because a chatbot understands a question, doesn’t mean it can answer it.

Alexander Wahler, CEO Onlim

The Platform At A Glance

More knowledge. Better conversations.

Our platform generates the right answers dynamically from the constantly growing knowledge base.

Alexander Wahler

Just because a chatbot understands a question, doesn’t mean it can answer it.

Alexander Wahler, CEO Onlim

The Platform At A Glance

More knowledge. Better conversations.

Alexander Wahler

Just because a chatbot understands a question, doesn’t mean it can answer it.

Alexander Wahler, CEO Onlim

Our platform generates the right answers dynamically from the constantly growing knowledge base.

Data integration

Data modeling

Semantic search

Automatic reasoning

Knowledge management

Natural language understanding

Conversation modules

Forms/Workflows

Intent management

UI & self-maintenance

Websites

Messenger services

Voice assistants

Phone services

Mobile text / voice apps

Conversational flow analysis

Supervised learning algorithms

Automated optimization

KPIs & benchmarking

Data integration

Data modeling

Semantic search

Automatic reasoning

Knowledge management

Natural language understanding

Conversation modules

Forms/Workflows

Intent management

UI & self-maintenance

Websites

Messenger services

Voice assistants

Phone services

Mobile text / voice apps

Conversational flow analysis

Supervised learning algorithms

Automated optimization

KPIs & benchmarking

Data integration

Data modeling

Semantic search

Automatic reasoning

Knowledge management

Natural language understanding

Conversation modules

Forms/Workflows

Intent management

UI & self-maintenance

Websites

Messenger services

Voice assistants

Phone services

Mobile text / voice apps

Conversational flow analysis

Supervised learning algorithms

Automated optimization

KPIs & benchmarking

How Our Customers Benefit Concretely:

Knowledge Graphs

To intelligently prepare content, data and knowledge for natural language conversations.

Conversation Management

To efficiently manage conversations and multilingual content, including conversation modules for quick implementation.

Multichannel Capability

To communicate via text / voice via chatbots on websites, messenger services and voice assistants.

Artificial Intelligence

Own AI applications for intelligent, data-based knowledge generation and access to knowledge in natural language.

Data Agnostic

Rapid and standardized connection of company data or external data sources.

Analytic Tools

Analysis of all conversations for the continuous improvement and self-learning ability.

How Our Customers Benefit Concretely:

Knowledge Graphs

To intelligently prepare content, data and knowledge for natural language conversations.

Conversation Management

To efficiently manage conversations and multilingual content, including conversation modules for quick implementation.

Multichannel Capability

To communicate via text / voice via chatbots on websites, messenger services and voice assistants.

Artificial Intelligence

Own AI applications for intelligent, data-based knowledge generation and access to knowledge in natural language.

Data Agnostic

Rapid and standardized connection of company data or external data sources.

Analytic Tools

Analysis of all conversations for the continuous improvement and self-learning ability.

How Our Customers Benefit Concretely:

Knowledge Graphs

To intelligently prepare content, data and knowledge for natural language conversations.

Conversation Management

To efficiently manage conversations and multilingual content, including conversation modules for quick implementation.

Multichannel Capability

To communicate via text / voice via chatbots on websites, messenger services and voice assistants.

Artificial Intelligence

Own AI applications for intelligent, data-based knowledge generation and access to knowledge in natural language.

Data Agnostic

Rapid and standardized connection of company data or external data sources.

Analytic Tools

Analysis of all conversations for the continuous improvement and self-learning ability.

+ 50

 

Enterprise
Chatbots

+3 M.

 

Processed

Messages

+ 50

 

Enterprise
Chatbots

+3 M.

 

Processed

Messages

The Onlim Conversational AI Platform Is Used In:

Customer Service

24×7 availability, no waiting time, supporting existing customer service.

Marketing

Direct & automated interaction with prospects and customers.

Sales

New sales channels & target groups, connection to existing systems.

HR

Automated support with personnel development and onboarding.

IT Helpdesk

Increased efficiency of internal or external service help desk applications.

The Onlim platform is used in many different industries. In addition, we are developing our own conversation modules for even faster implementation cycles and for specific requirements and use cases, such as utilities, educational institutions, e-commerce or for financial service providers such as stock exchanges, banks and insurance companies.

The Onlim Conversational AI Platform Is Used In:

Customer Service

24×7 availability, no waiting time, supporting existing customer service.

Marketing

Direct & automated interaction with prospects and customers.

Sales

New sales channels & target groups, connection to existing systems.

HR

Automated support with personnel development and onboarding.

IT Helpdesk

Increased efficiency of internal or external service help desk applications.

The Onlim platform is used in many different industries. In addition, we are developing our own conversation modules for even faster implementation cycles and for specific requirements and use cases, such as utilities, educational institutions, e-commerce or for financial service providers such as stock exchanges, banks and insurance companies.

The Onlim Conversational AI Platform Is Used In:

Customer Service

24×7 availability, no waiting time, supporting existing customer service.

Marketing

Direct & automated interactions with prospects and customers.

Sales

New sales channels & target groups, connection to existing systems.

HR

Automated support in personnel development and onboarding.

IT Helpdesk

Increased efficiency of internal or external service help desk applications.

The Onlim platform is used in many different industries. In addition, we are developing our own conversation modules for even faster implementation cycles and for specific requirements and use cases, such as utilities, educational institutions, e-commerce or for financial service providers such as stock exchanges, banks and insurance companies.

Project Description

We provide the Onlim platform as a SaaS model. Each project has a dedicated customer delivery manager who is responsible for the project until it goes live.

All our bot implementation projects consist of 3 phases.

Analyze

We will develop the main requirements together you. First through a call – followed by a workshop – we define the detailed features and the scope of the project.

  • Kick-Off-Call

  • Workshop for detailed definition

  • Specifications and project plan

Implement

Here we setup the chatbot or voice assistant and start to train our AI platform. Ongoing testing assures that everything works as defined before going live.

  • Setup chatbot and / or voice assistant

  • Connect and model external data

  • Configuring AI training and learning

Operate

This phase starts directly after going live. Hosted on the high security Onlim platform we provide an easy to use backend interface to our platform where our clients can change and adjust their content as they wish.

  • Access to Onlim Chatbot Management System

  • Hosting & Support via Chat / Email / Phone

  • Ongoing platform & feature set development

Project Description

We provide the Onlim platform as a SaaS model. Each project has a dedicated customer delivery manager who is responsible for the project until it goes live.

All our bot implementation projects consist of 3 phases.

Analyze

We will develop the main requirements together you. First through a call – followed by a workshop – we define the detailed features and the scope of the project.

  • Kick-Off-Call

  • Workshop for detailed definition

  • Specifications and project plan

Implement

Here we setup the chatbot or voice assistant and start to train our AI platform. Ongoing testing assures that everything works as defined before going live.

  • Setup chatbot and / or voice assistant

  • Connect and model external data

  • Configuring AI training and learning

Operate

This phase starts directly after going live. Hosted on the high security Onlim platform we provide an easy to use backend interface to our platform where our clients can change and adjust their content as they wish.

  • Access to Onlim Chatbot Management System

  • Hosting & Support via Chat / Email / Phone

  • Ongoing platform & feature set development

Companies that trust us:

“The collaboration with Onlim has been shaped by direct and efficient communication and engagement from both sides starting from day one. That’s how we succeeded to set up a fully functional chatbot called “BotTina” in a very short time. Onlim’s expertise and know-how has been of great advantage in the full process of implementing the chatbot. BotTina offers great value and benefits to our customers.”

Stefan Regner | Customer Service Quality Management & Development, Project Manager, Wien Energie GmbH, Wien Energie GmbH

“Feedback from our guests concerning the chatbot is extremely positive. They highly appreciate the time-independent, fast and direct communication with our school and use it a lot. Apart from supporting our sales team, the chatbot offers a huge additional benefit, which is to learn more about the needs and expectations of our customers. The questions they ask allow us to identify their problems and possible communication gaps from our side, which we then try to close immediately.”

“Olympia, my new colleague from the Olympiaregion Seefeld, is the one to currently help me find all the information I need about the region. She answers questions about events, hotels, hiking trails and the weather without any problems and around-the-clock. Moreover, the small talk with her is a pleasure and fun.”

Renate Walcher | Online Marketing, Olympiaregion Seefeld

Companies that trust us:

“The collaboration with Onlim has been shaped by direct and efficient communication and engagement from both sides starting from day one. That’s how we succeeded to set up a fully functional chatbot called “BotTina” in a very short time. Onlim’s expertise and know-how has been of great advantage in the full process of implementing the chatbot. BotTina offers great value and benefits to our customers.”

Stefan Regner | Customer Service Quality Management & Development, Project Manager, Wien Energie GmbH, Wien Energie GmbH

“Feedback from our guests concerning the chatbot is extremely positive. They highly appreciate the time-independent, fast and direct communication with our school and use it a lot. Apart from supporting our sales team, the chatbot offers a huge additional benefit, which is to learn more about the needs and expectations of our customers. The questions they ask allow us to identify their problems and possible communication gaps from our side, which we then try to close immediately.”

“Olympia, my new colleague from the Olympiaregion Seefeld, is the one to currently help me find all the information I need about the region. She answers questions about events, hotels, hiking trails and the weather without any problems and around-the-clock. Moreover, the small talk with her is a pleasure and fun.”

Renate Walcher | Online Marketing, Olympiaregion Seefeld

Let us help you automate your customer communication!

Is Onlim right for my business?

Onlim is a pioneer in conversational AI solutions in the DACH region and works on joint research projects with the University of Innsbruck to provide state-of-the-art technology. With over 50 successfully implemented chatbot projects, major companies trust in Onlim with the support and guidance through every stage of their chatbot projects and the implementation of effective chatbots and voice assistants that don’t require any additional integrations.

What are the next steps?

We want to learn more about your business and the challenges you are facing. Then we can determine if our chatbot and voice assistant solution is the right choice for your business. If you’re ready to start your AI-powered, automated customer communication journey, request a consultation right here or call us at +43 1 997 44 31 in order to get an immediate response.

Request a free consultation:

Stefan-Rehm

Stefan Rehm

Key Account Manager

Would you like to automate your customer communication?

I’m happy to discuss your requirements and show you the advantages of our AI chatbots in an online demo.

Let us help you automate your customer communication!

Is Onlim right for my business?

Onlim is a pioneer in conversational AI solutions in the DACH region and works on joint research projects with the University of Innsbruck to provide state-of-the-art technology. With over 50 successfully implemented chatbot projects, major companies trust in Onlim with the support and guidance through every stage of their chatbot projects and the implementation of effective chatbots and voice assistants that don’t require any additional integrations.

What are the next steps?

We want to learn more about your business and the challenges you are facing. Then we can determine if our chatbot and voice assistant solution is the right choice for your business. If you’re ready to start your AI-powered, automated customer communication journey, request a consultation right here or call us at +43 1 997 44 31 in order to get an immediate response.

Request a free consultation:

Stefan-Rehm

Stefan Rehm

Key Account Manager

Would you like to automate your customer communication?

I’m happy to discuss your requirements and show you the advantages of our AI chatbots in an online demo.

Let us help you automate your customer communication!

Onlim is a pioneer in conversational AI solutions in the DACH region and works on joint research projects with the University of Innsbruck to provide state-of-the-art technology. With over 50 successfully implemented chatbot projects, major companies trust in Onlim with the support and guidance through every stage of their chatbot projects and the implementation of effective chatbots and voice assistants that don’t require any additional integrations.

We want to learn more about your business and the challenges you are facing. Then we can determine if our chatbot and voice assistant solution is the right choice for your business. If you’re ready to start your AI-powered, automated customer communication journey, request a consultation right here or call us at +43 1 997 44 31 in order to get an immediate response.

Request a free consultation:

Stefan-Rehm

Stefan Rehm

Key Account Manager

Would you like to automate your customer communication?

I’m happy to discuss your requirements and show you the advantages of our AI chatbots in an online demo.