IMPROVE CUSTOMER SATISFACTION & INCREASE OPERATIONAL EFFICIENCY
Better customer service and more efficiency at lower costs.
Automate up to 80% of your inquiries and free up critical resources to work on higher-value tasks.
50% Cost Reduction
Provide personalized service and answer inquiries 24/7 while cutting contact center costs by 50%.
Zero Data Silos
Intelligently model and structure your company data and make it accessible via natural language.
100% Customer Satisfaction
Respond to requests in real-time on customers’ preferred channels and support your team.
FOR SPECIFIC REQUIREMENTS AND USE CASES
The Onlim Solutions
Onlim’s Conversational AI platform is used in many different industries and departments. We also develop our own conversation modules with content tailored to specific requirements and use cases, for even faster implementation cycles.
Comprehensive chatbot solution for complex requirements
With Onlim’s bestseller, Onlim Enterprise, you benefit from an intelligent chatbot solution that is individually tailored to your needs and is, therefore, able to cope with the most complex external and internal communication requirements.
“The collaboration with Onlim has been shaped by direct and efficient communication and engagement from both sides starting from day one. That’s how we succeeded to set up a fully functional chatbot called “BotTina” in a very short time. Onlim’s expertise and know-how has been of great advantage in the full process of implementing the chatbot. BotTina offers great value and benefits to our customers.”
Stefan Regner | Customer Service Quality Management & Development, Project Manager, Wien Energie GmbH