THE INDUSTRY SOLUTION FOR IT
Virtual assistants for IT service providers and help desks
Onlim’s Conversational AI solution supports your service help desk in handling frequently asked topics efficiently. Connections to your systems such as ticketing, the contact center or knowledge databases enable problem-solving around the clock.
Quick problem solving is a must for IT service providers and yet, this presents a major challenge for service providers as well as in-house service help desks.