October 2019

3 Tips To Make Your Chatbot Conversations More Engaging

2019-10-09T16:20:21+02:00October 9th, 2019|

  Have you ever become really desperate during a conversation with a chatbot? Unfortunately, this happens very often. Instead of quick and uncomplicated support, the user ends up with a chaotic conversation after which he feels just as lost as before.       Download our free e-book to learn everything you need [...]

AI-driven Customer Communication – Past, Present and Future

2019-12-13T11:40:34+01:00October 4th, 2019|

  Chatbots and AI-driven customer communication are commonplace by now, but it hasn’t always been like this. It took a few decades for AI to reach its current capacities.   Recent developments are more than promising and today, chatbots and AI are on the rise in an attempt to simplify customer [...]

September 2019

Conversational AI: Challenges and Opportunities

2019-09-19T15:51:44+02:00September 19th, 2019|

      Juniper Research estimates that eight billion voice assistants will be in use by 2023. If this prediction is correct, it's an impressive number. But in addition to the number of assistants, the quality of the interactions also plays a crucial role.     The Verge magazine got to [...]

Qualitative Data: The Foundation For Any Useful Chatbot!

2019-09-17T15:40:12+02:00September 17th, 2019|

    Nowadays Messenger chatbots can be set up within a few minutes. However, creating a high-quality customer service chatbot takes some time and professional effort.   To train a chatbot the right way, you need a lot of input. This input is fed to chatbots through data which is available [...]

Chatbot Use Cases: Some Of The Most Innovative Chatbots

2019-09-11T13:37:17+02:00September 11th, 2019|

  Digital communication is always changing. Specifically, in online marketing things are moving at a rapid pace and new trends can be born overnight.   Today there is a need for new marketing solutions that can create similar interaction rates. A promising contender to fill this gap has risen to the spotlight in [...]

Safety of Voice Assistants: What Companies Need To Pay Attention To!

2019-09-05T13:34:28+02:00September 5th, 2019|

    Voice assistants are being used more and more for internal communication in companies as well as in customer service. However, in addition to the many benefits and improvements, the safety of voice assistants is causing concern in many companies.     There is often uncertainty about what data is [...]

Wanted: On-Demand Lead Generation with Chatbots!

2019-09-04T17:05:17+02:00September 4th, 2019|

  Messenger apps and chatbots are the future of marketing. A bold statement that points towards two of the most important marketing channels for the next phase of online marketing. Both of which are still in the process of developing a dominant status within business practices. Therefore, holding huge potentials for [...]

August 2019

How To Grow Your Sales Significantly with Chatbots

2019-08-29T16:23:46+02:00August 29th, 2019|

Guest post from Angela Baker, freelance writer at WoWGrade and Supreme Dissertations.    Chatbots are becoming increasingly important for companies, acting as not just a messaging tool, but as a means to reach customers, and communicate effectively.  They're the newest and most exciting piece of marketing technology, and it looks like they're here to stay. [...]

Smart Automation Of Internal Communication With Chatbots

2019-08-27T16:50:23+02:00August 27th, 2019|

    When talking about chatbots in enterprises, oftentimes people link it automatically to customer service chatbots. Many companies already have a chatbot to answer customer queries and act as a round-the-clock contact point.     However, chatbot applications go far beyond customer service. There is enormous potential for the use [...]

How To Reduce Your Customer Service Costs

2019-09-16T16:25:05+02:00August 22nd, 2019|

    Online marketing and customer service can very quickly become a costly endeavor. That’s why many businesses are looking for consistent ways to reduce their costs.   Chatbots have risen to fame because of their cool features and their capacities to reduce customer service costs. Chatbots are being used by [...]

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