November 2019

7 Chatbot Mistakes That Will Cost You Conversions

2019-11-06T17:40:40+01:00November 6th, 2019|

Over the years, chatbots have been a buzzword in marketing. These bots have managed to automate sales, customer service, after-sales services, and more.   Chatbots helped businesses gain massive reach, reaching a sophisticated number of users to help solidify marketing efforts. Although there is undoubtedly a lot of potential in this automation tool, one should [...]

October 2019

Preserving Consumer Trust In The Age Of Chatbots

2019-10-25T09:26:20+02:00October 25th, 2019|

  If you want users to talk to your bot, it is important that they have a basic trust in it. On the one hand, they need to be confident that it can help them with their problems and questions. And on the other hand, they must trust in how their [...]

March 2019

Expert Tips For A Successful Customer Service Chatbot

2019-03-29T14:58:59+01:00March 29th, 2019|

    Artificial intelligence in the form of chatbots or voice assistants is more and more finding its way into customer communication. They provide enormous support in customer service and can be implemented in different industries helping with numerous use cases. So what should be considered when implementing a customer service chatbot? Are [...]

May 2018

How To Market Your Chatbot Successfully

2018-08-08T14:16:22+02:00May 28th, 2018|

Your chatbot is finally live? Good job! We know that planning and creating a user-friendly chatbot takes tons of time. However, you can not just lean back after creating it, because the creation of your bot was just a small step into the right direction.     Download our free e-book to learn everything you [...]

March 2018

Chit Chat Chatbots And How To Make Them Better

2019-11-19T15:38:12+01:00March 27th, 2018|

Download our free e-book to learn everything you need to know about chatbots for your business.    The recent technological advancement has greatly boosted businesses across the world and has enabled online companies like Facebook, Amazon and Google to thrive. These companies together with technological giants like IBM, Microsoft, Samsung and Apple have invested huge [...]