The History Of Chatbots – From ELIZA to ChatGPT
Chatbots have been around for a while now, but it's only in recent years that they have gained real popularity among users and businesses alike. Mostly, this change of awareness for chatbots and conversational interfaces came with developments in [...]
9 Tips On How To Write A Perfect Chatbot Script
Guest post by Bridgette Hernandez. As technology has evolved, so have opportunities for brands and consumers to interact. One of the most popular of these is through the use of chatbots. And with the emergence and continued ease of use [...]
Chatbots In Customer Service — Everything You Need To Know!
The COVID-19 pandemic has changed customer service significantly. Many stores are closed or only open under strict conditions. Life is taking place more and more in your own home. The same is true for the shopping behaviour of your [...]
From Knowledge Databases To Knowledge Graphs And Conversational AI
How to leverage your company data effectively in times of digital transformation and make it available through Conversational AI! "Onlim Assistant, what do our current sales figures look like?" “In the last quarter the company made 10.4 million Euros. [...]
The Current Challenges Of Speech Recognition
During the last few years, speech recognition has improved a lot. This can mainly be attributed to the rise of graphics processing and cloud computing, as these have made large data sets widely distributable. With recent developments, it’s going [...]