Updates and insights from Onlim about chatbots, voice assistants and automated communication.

Voice Technology: Its Effect On Online Retail

Guest post by Michael Deane. Just a decade ago, AI voice assistants were nothing short of science fiction. Today, they have become a part of our everyday lives. The use of voice technology in the online retail sector is [...]

How Will eCommerce Benefit from Chatbots?

Guest post by John Edwards. Chatbots are nothing new in the world of eCommerce. The main reason why chatbots are so popular is that such technologies as artificial intelligence and machine learning evolve at a rapid pace. As a [...]

4 Ways To Reduce Cart Abandonment With Chatbots

The online shopping industry is still booming. In 2018, the global e-commerce market grew by 18 percent. This trend continues. Despite the rising sales figures, e-commerce still has a major problem: high cart abandonment rates during checkout. With an [...]

Next-Gen Retail Automation Powered by Deep Learning

Guest post by Michael Deane, editor at Qeedle. Artificial intelligence is transforming industries across the board. Since it automates key processes, cuts overheads, optimises staff time and generally boosts efficiency throughout the product cycle, there are few businesses that [...]