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Prepare Your Data For Conversational AI With Schema.Org

When users communicate with chatbots or voice assistants in natural language based dialogues, advanced artificial intelligence techniques are used in the background. This is the field of the increasingly important discipline of Conversational AI. Conversational AI relies on the presence of complete as well as well-structured data that is [...]

By |August 19th, 2020|Categories: AI, Automation, Chatbots & AI|Tags: , , , , , |Comments Off on Prepare Your Data For Conversational AI With Schema.Org

6 Common Chatbot Mistakes Your Team Might Be Making

Guest post by Daniela McVicker.  Using chatbots for sales, customer support or marketing communication can have tons of benefits. It can save time for your team and enable them to focus on more complex tasks, improve customer satisfaction, decrease the number of support tickets, and much more. Many companies [...]

By |August 13th, 2020|Categories: Automation, Chatbots & AI|Tags: , , , , , |Comments Off on 6 Common Chatbot Mistakes Your Team Might Be Making

Top 7 Requirements For Chatbot Software

Chatbots help improve customer experiences by providing support or advising buyers during crucial decisions. Most importantly, chatbots holds numerous automation options that can significantly accelerate services. However, not all chatbot software solutions are equal. There are specific requirements that have a substantial impact on saving potentials and customer benefits. If [...]

By |July 30th, 2020|Categories: Automation, Chatbots & AI|Tags: , , , , |Comments Off on Top 7 Requirements For Chatbot Software

6 Chatbot Myths That Are Preventing Your Business From Growing

Guest post by Molly Crockett. Even though the history of chatbots goes back into the 1960s, chatbots are one of the latest developments in technology that all businesses should consider using. When properly implemented, chatbots can help to improve employee engagement, as well as customer experience. Yet, many businesses [...]

By |July 23rd, 2020|Categories: Automation, Chatbots & AI|Tags: , , , |Comments Off on 6 Chatbot Myths That Are Preventing Your Business From Growing
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