Updates and insights from Onlim about chatbots, voice assistants and automated communication.

Challenges Companies Should Be Ready for When Implementing AI

May 6th, 2021|

Guest post by Kate Parish, CMO at Onilab. Artificial intelligence technology sees one of the most rapid and stable implementations all around the world. It is used by many entities, from governments and large organizations to small online businesses. [...]

9 Tips On How To Write A Perfect Chatbot Script

April 16th, 2021|

Guest post by Bridgette Hernandez. As technology has evolved, so have opportunities for brands and consumers to interact. One of the most popular of these is through the use of chatbots. And with the emergence and continued ease of use [...]

10 Top Challenges Of AI Technology In 2021

April 9th, 2021|

Guest post by Yen Pedrajas. Artificial Intelligence (AI) has been one of the key technologies that help transform industries and solve world problems. As the years pass, more technologies use AI and Machine Learning algorithms and programs in factories, [...]

The Best Chatbot Use Cases From Different Industries

March 25th, 2021|

The world is undergoing a major transformation. Conversational AI and chatbots have established themselves as effective communication channels for businesses over the past few years. Chatbots, when used correctly, can mean huge benefits for businesses in communicating with their [...]

Voice Technology: Its Effect On Online Retail

March 19th, 2021|

Guest post by Michael Deane. Just a decade ago, AI voice assistants were nothing short of science fiction. Today, they have become a part of our everyday lives. The use of voice technology in the online retail sector is [...]

6 Mistakes To Avoid When Implementing AI In Customer Service

March 11th, 2021|

Guest post by Katherine Rundell. Developments in artificial intelligence (AI) and machine learning (ML) are enabling increased automation in customer service. By allowing bots to take on the bulk of customer service interactions, your customers can get instant support [...]

7 Most Effective Healthcare Chatbots

March 5th, 2021|

As technology continues to grow, so does that of healthcare organizations. Now, patients can actually use healthcare services outside the doctor’s office at their convenience. Artificial intelligence has already made its way into healthcare with innovative things like chatbots. [...]

Conversational AI Statistics And Trends 2021

February 25th, 2021|

The Corona crisis has had a major impact on both - our private lives and the corporate world. For a long time, digitalization in Germany was a rather restrained process. But now we can see an enormous acceleration, especially [...]

Essential Tips To Improve Your Chatbot

February 18th, 2021|

Guest post Samantha Kaylee. Chatbots are only effective for specific industries, they cannot personalize responses, and they are just a FAQ page on the site.  Including the above three, there are many more chatbot myths that persist in the [...]

How Will eCommerce Benefit from Chatbots?

February 11th, 2021|

Guest post by John Edwards. Chatbots are nothing new in the world of eCommerce. The main reason why chatbots are so popular is that such technologies as artificial intelligence and machine learning evolve at a rapid pace. As a [...]

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