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The Role of Personality & Emotions in Automated Conversations

By |October 31st, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , |

    With the ongoing advancement of automated conversations, it is becoming more important than ever to emphasize the role of personality and emotions in the development of chatbots. Because just [...]

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Preserving Consumer Trust In The Age Of Chatbots

By |October 25th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

  If you want users to talk to your bot, it is important that they have a basic trust in it. On the one hand, they need to be confident that [...]

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Benefits of Implementing Multilingual Chatbots

By |October 22nd, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , |

Guest post by Una Rouz. Una is a content specialist and AI enthusiast at DevTeam.Space  - a community of developers and development teams.       According to recent research, 69% [...]

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The Current Challenges Of Speech Recognition

By |October 17th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , , |

    During the last few years, speech recognition has improved a lot. This can mainly be attributed to the rise of graphics processing and cloud computing, as these have made [...]

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3 Tips To Make Your Chatbot Conversations More Engaging

By |October 9th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , |

  Have you ever become really desperate during a conversation with a chatbot? Unfortunately, this happens very often. Instead of quick and uncomplicated support, the user ends up with a chaotic conversation after [...]

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AI-driven Customer Communication – Past, Present and Future

By |October 4th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , |

  Chatbots and AI-driven customer communication are commonplace by now, but it hasn’t always been like this. It took a few decades for AI to reach its current capacities.   Recent [...]

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