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A Guide to Automate Your Sales With A Chatbot
Guest post by Alan Walker, journalist and writer. Sales Automation: How Can Chatbots Help You? The advanced technologies we have today not only facilitate our everyday lives, but [...]
10 Crucial Mistakes To Avoid In Chatbot Marketing
Guest post by Daniel Martin. You’ve heard many successful people say, “I wish someone had told me then what I know now to avoid the mistakes I’ve made.” The [...]
Chatbots In Education – Benefits, Use Cases And Tips
At the end of 2020, the Corona crisis still has Europe firmly under control. The second wave is sweeping across the continent and educational institutions in many countries can [...]
Redefining The Customer Experience In Pandemic Times
Guest post by Ashley Lipman. The recent Covid-19 pandemic has led to many changes around the world. In addition to the obvious health impacts of the virus, it has [...]
Chatbots In Customer Service — Everything You Need To Know!
The COVID-19 pandemic has changed customer service significantly. Many stores are closed or only open under strict conditions. Life is taking place more and more in your own home. [...]
The Implications Of AI In B2B Marketing
Guest post by Manuel Fornillos. Just hearing the words artificial intelligence (AI) still intimidates a lot of people. But if you think about it, AI is already deeply integrated [...]
The 10 Most Important Benefits Of Chatbots For Companies And Users
In the past, chatbots were a nice gimmick without any concrete benefit, but today they are an indispensable tool in the corporate world. Of course, developing and running a [...]
How Chatbots And Voice Assistants Are Revolutionizing Customer Service
Guest post by Michael Dehoyos. As machine learning gets smarter, the role of AI in our lives is continuing to grow. Once a sci-fi fantasy, voice assistants are now [...]
Chatbots For Energy Providers: Transform Your Customer Service!
From updates about your order status to help with choosing the right product: When you think of chatbots, you probably think of use cases for eCommerce. Chatbots are, however, [...]
5 Customer Service Lessons From 2020
2020 has been an extremely unusual year. The world of business has been forced to adapt in so many areas. One of those is customer service — so what [...]
5 Reasons Why Chatbots Need a Strong Knowledge Base
Guest post by Srushti Shah, Digital Marketer. Most chatbot conversations start a simple “Hi”. However, as they progress, the conversation often takes a semantically difficult and sophisticated tone. Users [...]
From Knowledge Databases To Knowledge Graphs And Conversational AI
How to leverage your company data effectively in times of digital transformation and make it available through Conversational AI! "Onlim Assistant, what do our current sales figures look like?" [...]
