Onlim Blog
How To Reduce Your Customer Service Costs
Online marketing and customer service can very quickly become a costly endeavor. That’s why many businesses are looking for consistent ways to reduce their costs. Chatbots have risen to fame because of their cool features and their capacities to [...]
Live Chat Statistics: High Potential For Customer Service
In the past, a telephone call was the most common way of contacting a business. Today the options for contacting a company have become much more diverse. The customer has a lot of alternatives to avoid unnecessary waiting loops [...]
3 Brands That Successfully Use Voice Technology
Guest post by Natasha Lane. As voice assistants continue to proliferate in homes and offices, and people get increasingly comfortable with them, voice technology is opening the doors to a new era of business. Whether it’s for marketing, sales, or customer service, [...]