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Case Study

Case-Study-Dolomiti-Superski

Dolomiti Superski, the largest ski resort network in the world, implemented the Onlim Chatbot to handle an average of 300 conversations per day more efficiently. This innovation has allowed the organization to reduce workload and allocate resources more effectively.

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“Professionalism, competence, and willingness made the difference for us.”

Silvia Insam | Dolomiti Superski

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Results

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PER DAY
300 CONVERSATIONS

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SIGNIFICANT
REDUCTION IN WORKLOAD

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MORE EFFICIENT
USE OF RESOURCES

Case-Study-Dolomiti-Superski-V2

MEETI

“Hello, I am Meeti,
your Chatbot assistant.”

Meeti is the chatbot of the world’s largest ski association and looks after all (potential) guests! It answers questions around the clock such as: Where can I buy a ski pass? Is the number of ski passes limited and do I have to make a reservation?

EN dolomiti superski

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Case Study Dolomiti Superski

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To learn more about Dolomiti Superski’s chatbot solution, download the complete case study here.

  • LLM Integration
  • Omnichannel
  • Knowledge Graphs #RAG

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