Onlim Blog
Redefining The Customer Experience In Pandemic Times
Guest post by Ashley Lipman. The recent Covid-19 pandemic has led to many changes around the world. In addition to the obvious health impacts of the virus, it has led to a change in the customer experience that companies [...]
Chatbots In Customer Service — Everything You Need To Know!
The COVID-19 pandemic has changed customer service significantly. Many stores are closed or only open under strict conditions. Life is taking place more and more in your own home. The same is true for the shopping behaviour of your [...]
The Implications Of AI In B2B Marketing
Guest post by Manuel Fornillos. Just hearing the words artificial intelligence (AI) still intimidates a lot of people. But if you think about it, AI is already deeply integrated into our everyday lives. We see and use artificial intelligence [...]