May 2019

Live Chat Best Practices For Customer Support

2019-07-29T16:15:57+02:00May 23rd, 2019|

  Not too long ago emails were used as the universal customer support tool. All the while more and more businesses are making a shift towards live chat options on their websites and apps to enable even better customer support.   The reason is quite self-explanatory as businesses with better customer [...]

The Benefits Of A Live Chat For Startups And Small Businesses?

2019-07-29T16:16:18+02:00May 14th, 2019|

        You don’t have to be a marketing guru to understand that excellent customer service is one of the most important aspects for the success of a business. Especially for startups and small businesses customers’ opinions and reviews are an essential building block for their marketing. They talk [...]

Customer Service Via Live Chat: Exciting Opportunity For Businesses

2019-07-29T16:16:39+02:00May 7th, 2019|

    Many companies offer customer service via phone, email, and social media. New customer service channels are coming up all the time and it’s important for businesses to find the right ones to interact with their customers and potential customers.   In this article, we are going to look at the benefits [...]