July 2018

Live Chat or Chatbot? – The Benefits For Your Business

By |2018-08-08T12:52:14+02:00July 25th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , |

Until a few years ago being available to your customers through email and replying within 48 hours was standard practice. In today’s world, the speed of human communication has reached new levels where this approach would not satisfy customers anymore.     Download our free e-book to learn everything you need to know about chatbots [...]

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June 2018

Live Chat – A First Step Towards Conversational Interfaces

By |2018-08-08T13:55:38+02:00June 28th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

Automated and personalized direct communication between businesses and their clients via text or voice interfaces will be one of the future major trends.   This shift will also change the user behavior and hence the communication strategy of businesses massively.     The future of online communication   Some experts predict that 50% of all [...]

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May 2018

How To Create A Chatbot That Users Will Love

By |2018-08-08T14:19:14+02:00May 15th, 2018|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

The subject of chatbots has been widely discussed for some time now. Many are even considering it to be “the next big thing” in marketing. User surveys confirm this trend. A Hubspot survey shows that 57% of the participants want information from a bot when they visit a website. 47% of users are even ready [...]

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