September 2019

Conversational AI: Challenges and Opportunities

By |2019-09-19T15:51:44+02:00September 19th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , |

      Juniper Research estimates that eight billion voice assistants will be in use by 2023. If this prediction is correct, it's an impressive number. But in addition to the number of assistants, the quality of the interactions also plays a crucial role.     The Verge magazine got to [...]

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Qualitative Data: The Foundation For Any Useful Chatbot!

By |2019-09-17T15:40:12+02:00September 17th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

    Nowadays Messenger chatbots can be set up within a few minutes. However, creating a high-quality customer service chatbot takes some time and professional effort.   To train a chatbot the right way, you need a lot of input. This input is fed to chatbots through data which is available [...]

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Chatbot Use Cases: Some Of The Most Innovative Chatbots

By |2019-09-11T13:37:17+02:00September 11th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , |

  Digital communication is always changing. Specifically, in online marketing things are moving at a rapid pace and new trends can be born overnight.   Today there is a need for new marketing solutions that can create similar interaction rates. A promising contender to fill this gap has risen to the spotlight in [...]

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Safety of Voice Assistants: What Companies Need To Pay Attention To!

By |2019-09-05T13:34:28+02:00September 5th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

    Voice assistants are being used more and more for internal communication in companies as well as in customer service. However, in addition to the many benefits and improvements, the safety of voice assistants is causing concern in many companies.     There is often uncertainty about what data is [...]

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Wanted: On-Demand Lead Generation with Chatbots!

By |2019-09-04T17:05:17+02:00September 4th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

  Messenger apps and chatbots are the future of marketing. A bold statement that points towards two of the most important marketing channels for the next phase of online marketing. Both of which are still in the process of developing a dominant status within business practices. Therefore, holding huge potentials for [...]

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August 2019

How To Grow Your Sales Significantly with Chatbots

By |2019-08-29T16:23:46+02:00August 29th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , |

Guest post from Angela Baker, freelance writer at WoWGrade and Supreme Dissertations.    Chatbots are becoming increasingly important for companies, acting as not just a messaging tool, but as a means to reach customers, and communicate effectively.  They're the newest and most exciting piece of marketing technology, and it looks like they're here to stay. [...]

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Smart Automation Of Internal Communication With Chatbots

By |2019-08-27T16:50:23+02:00August 27th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , |

    When talking about chatbots in enterprises, oftentimes people link it automatically to customer service chatbots. Many companies already have a chatbot to answer customer queries and act as a round-the-clock contact point.     However, chatbot applications go far beyond customer service. There is enormous potential for the use [...]

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How To Reduce Your Customer Service Costs

By |2019-09-16T16:25:05+02:00August 22nd, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , |

    Online marketing and customer service can very quickly become a costly endeavor. That’s why many businesses are looking for consistent ways to reduce their costs.   Chatbots have risen to fame because of their cool features and their capacities to reduce customer service costs. Chatbots are being used by [...]

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5 Ways AI is Changing Ecommerce for the Better

By |2019-08-19T12:17:18+02:00August 19th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , |

Guest post by Raul Harman, Editor in Chief at Technivorz.   The ecommerce industry is expanding impressively fast. According to Statista, it is expected to surpass $4.88 trillion by 2021.   In such an overcrowded ecosystem, where the number of your competitors is constantly growing, it’s easy to lose ground. Therefore, to stay competitive, you [...]

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Live Chat Statistics: High Potential For Customer Service

By |2019-08-20T16:46:02+02:00August 14th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , |

  In the past, a telephone call was the most common way of contacting a business. Today the options for contacting a company have become much more diverse. The customer has a lot of alternatives to avoid unnecessary waiting loops in a telephone hotline and to contact the right contact person [...]

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