Updates and insights from Onlim about chatbots, voice assistants and automated communication.

AI in Healthcare

The healthcare sector has been transformed by digitalization for years, but few technologies are gaining relevance as quickly as Artificial Intelligence (AI). In clinics, medical practices, and large healthcare organizations, the need for clear information, quick answers, and efficient [...]

Why should you combine ChatGPT with Knowledge Graphs?

ChatGPT, a language model developed by OpenAI, has revolutionised the field of natural language generation with its ability to generate human-like text. However, like any machine learning model, it has its limitations. One of the limitations is that it [...]

How Artificial Intelligence Is Transforming Customer Service

Without a doubt, artificial intelligence has already made an impact in many industries, including customer service. With more and more businesses installing chatbots on their websites and automating their data analysis among other things, AI solutions are definitely becoming [...]

Chatbot Development: The Complete Guide for Business in 2022

What Do Customers Expect from Business in 2022? Among the main customer expectations in 2022 are the usual hopes for a good quality product or service, value for money, and, most importantly, top-level service. The customer won't care if [...]