July 2019

E-Commerce Chatbots: How To Increase Sales & Retention

By |2019-07-17T10:30:41+02:00July 16th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

    From the first contact with a company to the final purchase, a user goes through numerous steps in which he gathers information about your company and your offer and compares you with your competitors.     Without the right information and offers at the right time, many users will be lost [...]

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The Growing Impact of AI on the Banking Industry

By |2019-07-11T12:34:52+02:00July 11th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , |

Guest post by Raul Harman, Consultant and Editor in Chief at Technivorz.     A recent research study shows that artificial intelligence is going to help financial institutions save $1 trillion in project cost savings. According to some stats by Accenture, AI will add $1.2 trillion in value to the financial industry by 2035.     [...]

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Essential Elements To Develop A Successful Voice Strategy

By |2019-07-09T16:20:41+02:00July 9th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

    No matter in which direction you are looking – marketing, customer service or sales, ‘Voice’ is coming up as one of the trendiest topics right now. This is not surprising as the technology and its infrastructure are growing by the minute.   Voice recognition is reaching levels that were [...]

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4 Ways To Reduce Cart Abandonment With Chatbots

By |2019-07-04T14:13:56+02:00July 4th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

  The online shopping industry is still booming. In 2018, the global e-commerce market grew by 18 percent. This trend continues. Despite the rising sales figures, e-commerce still has a major problem: high cart abandonment rates during checkout. With an average abandonment rate of 74.58 percent, companies continue to lose numerous [...]

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Customer Service Without Live Chat Is Outdated

By |2019-07-22T14:08:17+02:00July 2nd, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

Guest post by Florian Fratzscher, freelance writer & digital creative.        Hi, my name is Florian and I am a digital native. Digital natives are people that have been using the internet ever since its inception and are living fully digital lifestyles. For us, the internet is an integral [...]

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June 2019

5 Reasons Why Chatbots Fail

By |2019-06-27T11:01:02+02:00June 27th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , |

      Although more and more companies are using chatbots in their customer service, this does not imply that all of them are improving customer satisfaction and user experience.   On the contrary. You often read about experiences in which a user receives incorrect answers. Either they get repetitive messages [...]

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How Natural Language Processing Is Being Used Today

By |2019-06-25T09:34:57+02:00June 25th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , , , |

Guest post by Drew Page, content marketing specialist at CleverTap.   Can your child perform trillions of computations per second?   Well, even the world’s fastest supercomputer (who can compute trillions of computations per second) would barely be able to understand what your child is saying.   But the field of natural language processing is [...]

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Voice Is King – Voice Control Is The New Standard

By |2019-06-18T17:04:08+02:00June 18th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , , |

    We are used to typing texts, pushing digital buttons and researching online to find the information we need. But is this really the best and most comfortable way to interact with computers?   Until now this mode of interaction was based on a lack of better options. Computers used [...]

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5 Ways AI Can Speed Up Brand Growth

By |2019-06-14T13:39:58+02:00June 14th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

Guest post by Raul Harman, Consultant and Editor in Chief at Technivorz. Artificial intelligence is penetrating every aspect of modern business, and for a number of compelling reasons. As technology has become an inextricable part of our everyday lives, business leaders and forward-looking marketers are quick to pioneer the integration of innovative AI-driven technologies [...]

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Voice Assistants in Marketing Communication

By |2019-06-12T18:14:24+02:00June 12th, 2019|Categories: Automation, Chatbots & AI|Tags: , , , , , , , , , |

    The distribution of voice assistants is increasing at a rapid pace. Juniper Research estimates that eight billion voice assistants will be in use by 2023. The generated revenue is also increasing rapidly. In 2023, around 80 billion dollars are expected to be generated with the help of voice assistants. [...]

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