Onlim Blog
6 Mistakes To Avoid When Implementing AI In Customer Service
Guest post by Katherine Rundell. Developments in artificial intelligence (AI) and machine learning (ML) are enabling increased automation in customer service. By allowing bots to take on the bulk of customer service interactions, your customers can get instant support [...]
7 Most Effective Healthcare Chatbots
As technology continues to grow, so does that of healthcare organizations. Now, patients can actually use healthcare services outside the doctor’s office at their convenience. Artificial intelligence has already made its way into healthcare with innovative things like chatbots. [...]
Conversational AI Statistics And Trends 2021
The Corona crisis has had a major impact on both - our private lives and the corporate world. For a long time, digitalization in Germany was a rather restrained process. But now we can see an enormous acceleration, especially [...]
