The 10 most effective Health Chatbots
Health apps and chatbots are on the rise and offer more and more support for users, especially when it comes to coping with mental illness. In Germany, almost one in three people use such an app, and there are now around 350,000 health apps worldwide – with 110 applications dominating and recording the most downloads. The COVID-19 pandemic in particular has accelerated this development.
Health chatbots take on tasks such as appointment scheduling, medication management and real-time information, relieving the burden on doctors and carers as well as patients and relatives. In the future, they could become the first point of contact for basic medical care by answering simple medical questions and facilitating contact with doctors.
Which are the most promising Health Chatbots?
1. Woebot
Woebot was originally developed at Stanford University and is a kind of ‘digital therapist’ that performs simple elements of cognitive behavioural therapy with the user. Of course, Woebot does not prescribe medication or give medical instructions, but it does know how to make the user aware of their own thought processes in an interactive way and spread good humour in the process.
- The friendly self-care expert can be downloaded from the App Store and offers users the following:
- With the help of Cognitive Behavioural Therapy (CBT) tools, Woebot guides you step by step through various situations.
- You also get to know yourself better through intelligent mood tracking.
- For example, you also learn skills to reduce stress and live happier.
Woebot uses AI and NLP techniques to understand and adapt to a person’s emotional and cognitive state, motivate them, and encourage them to practice proven therapeutic techniques to help them feel better.
2. EYEleen
Onlim has developed the AI consultant EYEleen for the client MUNICH EYE. EYEleen answers questions based on the website’s expertise. However, it does not replace a visit to the doctor or an individual consultation. Users can simply enter their questions and EYEleen will help with booking appointments, questions about lens implantation and lens replacement.
3. Buoy Health
The Buoy Health chatbot helps people to identify health problems and find the right treatment. This is how it works:
- First, you tell Buoy more about your symptoms.
- Then you receive feedback on the symptoms – from the causes to the severity and current developments.
- Self-care or urgent treatment? Buoy recommends the next steps.
- If allowed, Buoy will send you messages to track progress.
4. Ada
Similar to Buoy, Ada can also assess users’ health based on the symptoms they enter with the help of artificial intelligence. Ada Health says it wants to become the standard diagnostic tool for medical professionals.
Whatever is bothering you, from stomach problems to headaches, Ada’s free symptom checker can help you find answers and let you know if you should see a doctor. Ada’s artificial intelligence was developed by doctors and scientists and helps with a user base of over 10 million people worldwide.
This is how Ada works:
- First, you answer questions about your health and symptoms.
- Ada’s AI then evaluates your answers based on medical data.
- You then receive a personalised assessment that tells you what might be wrong and what to do next.
5. Florence
Florence is a kind of personal nurse that can be reached via Facebook, Messenger, Skype and Kik. She reminds patients to take their medication, finds pharmacies or doctors nearby and can also be used as a fitness tracker.
Source
6. OneRemission
The New York-based company Keen Ethics has developed a chatbot that helps cancer patients and survivors to make their lives easier with important information. The app provides a comprehensive collection of diets, exercises and aftercare measures that have been curated by integrative medicine experts so that users are not constantly dependent on medical advice.
For example, they can research the cancer-related risks and benefits of certain foods. If a consultation with a specialist is still required, OneRemission enables a 24/7 consultation with an online oncologist.
7. Youper
Youper uses the latest scientific findings to apply psychological techniques with the help of AI and personalised conversations to improve the emotional well-being of users. The app also offers personalised meditations, mood monitoring and the ability to track emotional health. During communication with the chatbot, it learns more about the user and customises the experience to better meet their needs.
8. Healthily
Healthily is a free platform that provides actionable health information based on highly accurate sources and helps users make the best decisions for their health. It basically works as an AI-powered symptom checker and is available on iOS, Android, Facebook Messenger, Slack, KIK, Telegram and as a browser version.
The platform also provides an excellent overview of online health services, from pharmacies and testing centres to doctors’ surgeries and recommendations for mental health apps. In our test of the symptom checker, we found the service to be user-friendly, but it can easily overwhelm the user with a multitude of possible conditions.
9. Sensely
The virtual medical assistant Molly can assess a patient’s symptoms using speech, text, images and videos. Depending on the user’s wishes, it communicates by text or voice. Based on the data collected and the information fed into its intelligent algorithm, Sensely interprets the user’s symptoms and recommends a diagnosis.
Molly uses the colours of the triage system known from emergency medicine to assess the urgency of a case. In Sensely’s symptom triage, this means an assessment of whether self-care is sufficient or whether the patient should see a doctor. In addition, the platform offers local service discovery and comprehensive self-care resources.
10. Infermedica
Infermedica uses machine learning to operate the Symptomatik symptom checker chatbot. The platform is available both online and on mobile devices as a chatbot or voice-based application. It assesses the user’s health status and makes a possible diagnosis based on the symptoms and provides actionable recommendations. Infermedica claims to have conducted more than 14 million health checks and supports 24 languages in its products. In the first year of the pandemic, the company launched a COVID-19 risk assessment tool that has been used by over half a million patients and implemented by 300 organisations, including two large ones.
Fazit
Wie Sie sehen, gibt es zahlreiche Anwendungsfälle für Chatbots im Gesundheitswesen. Wir hoffen, dass Sie diese Beispiele von Gesundheits-Chatbots inspiriert haben. Bei Fragen, oder falls Sie über einen konkrete Anwendungsfall eines Chatbots für Ihr Unternehmen sprechen möchten, stehen unsere Experten gerne zur Verfügung.
Quellen
https://medicalfuturist.com/top-10-health-chatbots/
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