Chatbots for HR: How To Increase Employee & Candidate Satisfaction
Artificial intelligence (AI) and chatbots in particular have established themselves in a wide variety of industries and business areas over the past few years. AI is also expected to make HR management easier and faster. An HR chatbot can provide tremendous support for employees and a seamless [...]
Challenges Companies Should Be Ready for When Implementing AI
Guest post by Kate Parish, CMO at Onilab. Artificial intelligence technology sees one of the most rapid and stable implementations all around the world. It is used by many entities, from governments and large organizations to small online businesses. AI facilitates daily processes, transforms the corporate environment, and finds [...]
9 Tips On How To Write A Perfect Chatbot Script
Guest post by Bridgette Hernandez. As technology has evolved, so have opportunities for brands and consumers to interact. One of the most popular of these is through the use of chatbots. And with the emergence and continued ease of use of artificial intelligence (AI) and machine learning (ML), chatbots now [...]
The Best Chatbot Use Cases From Different Industries
The world is undergoing a major transformation. Conversational AI and chatbots have established themselves as effective communication channels for businesses over the past few years. Chatbots, when used correctly, can mean huge benefits for businesses in communicating with their customers, suppliers, and employees. In addition to major cost savings, [...]
Voice Technology: Its Effect On Online Retail
Guest post by Michael Deane. Just a decade ago, AI voice assistants were nothing short of science fiction. Today, they have become a part of our everyday lives. The use of voice technology in the online retail sector is exponentially growing. An estimated 35% of American households have at [...]
6 Mistakes To Avoid When Implementing AI In Customer Service
Guest post by Katherine Rundell. Developments in artificial intelligence (AI) and machine learning (ML) are enabling increased automation in customer service. By allowing bots to take on the bulk of customer service interactions, your customers can get instant support and highly personalized responses which draw on their data. This [...]
7 Most Effective Healthcare Chatbots
As technology continues to grow, so does that of healthcare organizations. Now, patients can actually use healthcare services outside the doctor’s office at their convenience. Artificial intelligence has already made its way into healthcare with innovative things like chatbots. Healthcare chatbots are often available either via standalone apps, on [...]
Conversational AI Statistics And Trends 2021
The Corona crisis has had a major impact on both - our private lives and the corporate world. For a long time, digitalization in Germany was a rather restrained process. But now we can see an enormous acceleration, especially in the area of automation. Many companies have recognized: Without [...]
