Why Your Chatbot Should Be Based On Knowledge Graphs!
When companies start developing an AI-based chatbot or voice assistant, a machine learning-based approach is usually chosen. However, this method of Non-Symbolic AI only exploits part of the potential of AI, and many of these chatbots soon encounter limitations. Artificial intelligence encompasses both - Symbolic AI and Non-Symbolic AI. [...]
Chatbot and Conversational AI Conferences 2023
Virtual or hybrid conferences and events have become the norm and are becoming more and more popular with speakers and participants. We've looked for some interesting chatbot and conversational AI conferences in 2023 so you can start thinking about which ones are right for you. Which chatbot and [...]
Challenges & Opportunities of AI Technology in 2023
Artificial intelligence (AI) is one of the key technologies that help transform industries and solve many problems. Over the years, more and more technologies are using AI and machine learning algorithms. With the advancement of AI technology, such as ChatGPT, and the development of AI solutions, some challenges are [...]
Why should you combine ChatGPT with Knowledge Graphs?
ChatGPT, a language model developed by OpenAI, has revolutionised the field of natural language generation with its ability to generate human-like text. However, like any machine learning model, it has its limitations. One of the limitations is that it does not always fully understand the context and background knowledge [...]
How Artificial Intelligence Is Transforming Customer Service
Without a doubt, artificial intelligence has already made an impact in many industries, including customer service. With more and more businesses installing chatbots on their websites and automating their data analysis among other things, AI solutions are definitely becoming an integral part of customer service today. Hence, here’s how [...]
Boost Customer Loyalty with These Conversational Marketing Strategies
Nowadays, there is no such thing as pure marketing. Rather, there is content marketing, email marketing, influencer marketing, social media marketing, conversational marketing, and many more. Marketing techniques are becoming increasingly better tuned and focused, with new methods and approaches implemented every day. The reason for this abundance is [...]
Conversational AI as a SaaS solution – What does it mean and what are the benefits?
In the last decade, the implementation of business software in the Software-as-a-Service (SaaS) model has become increasingly popular. At Onlim, we too have developed our Conversational AI solution as SaaS. In this article we explain why this is the better solution for our customers, which advantages result from it [...]
Chatbot Development: The Complete Guide for Business in 2022
What Do Customers Expect from Business in 2022? Among the main customer expectations in 2022 are the usual hopes for a good quality product or service, value for money, and, most importantly, top-level service. The customer won't care if it's service in a 5-star hotel or purchasing a plastic [...]
