Virtual Chatbot And Conversational AI Conferences 2021
We will probably still have to do without on-site conferences for the most part in 2021. However, that doesn't mean there won't be any interesting conferences and networking events this year. On the contrary. Many of the events will [...]
Voice Assistants Usage In Customer Service
Guest post by Ashley Halsey. Customer service is evolving, as technology becomes more and more advanced. With this rise in technology comes voice-based customer service, thanks to the following voice assistants (just to name a few): Alexa, Siri & Google [...]
A Guide to Automate Your Sales With A Chatbot
Guest post by Alan Walker, journalist and writer. Sales Automation: How Can Chatbots Help You? The advanced technologies we have today not only facilitate our everyday lives, but are also helpful agents when it comes to business. There [...]
Redefining The Customer Experience In Pandemic Times
Guest post by Ashley Lipman. The recent Covid-19 pandemic has led to many changes around the world. In addition to the obvious health impacts of the virus, it has led to a change in the customer experience that companies [...]
Chatbots In Customer Service — Everything You Need To Know!
The COVID-19 pandemic has changed customer service significantly. Many stores are closed or only open under strict conditions. Life is taking place more and more in your own home. The same is true for the shopping behaviour of your [...]
The Implications Of AI In B2B Marketing
Guest post by Manuel Fornillos. Just hearing the words artificial intelligence (AI) still intimidates a lot of people. But if you think about it, AI is already deeply integrated into our everyday lives. We see and use artificial intelligence [...]
