How Onlim Chatbots Break Down Data Silos And Increase Agility
Ongoing digitization offers great opportunities for companies. More flexibility, increased productivity and lower costs are just a few examples. But as digitization increases, so does the risk that data silos will develop in companies and that the hoped-for benefits [...]
How Are Chatbots Redefining The Customer Experience?
Guest post by Srusthi Shah. Easily one of the most hyped trends in tech, Artificial Intelligence has proven its value to sales professionals and marketers alike. It has evolved to become an essential means for brands that aim to [...]
How To Use Chatbots In Recruiting
Chatbots have already made their way into recruiting — with positive experiences and expectations. According to the Recruiting Trends study, 41 percent of job seekers say a chatbot makes their job search faster. They also expect an easier application process. [...]
Chatbots for HR: How To Increase Employee & Candidate Satisfaction
Artificial intelligence (AI) and chatbots in particular have established themselves in a wide variety of industries and business areas over the past few years. AI is also expected to make HR management easier and faster. An HR [...]
6 Mistakes To Avoid When Implementing AI In Customer Service
Guest post by Katherine Rundell. Developments in artificial intelligence (AI) and machine learning (ML) are enabling increased automation in customer service. By allowing bots to take on the bulk of customer service interactions, your customers can get instant support [...]
Conversational AI Statistics And Trends 2021
The Corona crisis has had a major impact on both - our private lives and the corporate world. For a long time, digitalization in Germany was a rather restrained process. But now we can see an enormous acceleration, especially [...]
