Voice Assistants in Marketing Communication
The distribution of voice assistants is increasing at a rapid pace. Juniper Research estimates that eight billion voice assistants will be in use by 2023. The generated revenue is also increasing rapidly. In 2023, around 80 billion dollars are [...]
How To Provide Great Customer Service In The Digital Age?
What do customers want? And how can you offer extraordinary customer service in the digital age? There are already numerous studies that deal with these topics. In this article, we will discuss the most important findings and provide you [...]
Voice Assistants, Chatbots, and AI – Don’t Miss Out!
The number of devices that are featuring and enabling voice assistants is consistently growing. Experts are expecting a growth of the market for digital assistants of up to $3.6 billion until 2020. This definitely reminds us of other life-changing [...]
Digital Voice Assistants in Customer Service
Customer service is changing at a rapid pace as new technologies are empowering innovative ways of interaction that are becoming the new standard for customers. Only a few years ago technologies like chatbots, voice assistants or other virtual customer [...]
Expert Tips For A Successful Customer Service Chatbot
Artificial intelligence in the form of chatbots or voice assistants is more and more finding its way into customer communication. They provide enormous support in customer service and can be implemented in different industries helping with numerous use cases. [...]
Can A Chatbot Replace Your Intranet?
The rapid availability and efficient distribution of information within a team is a topic that every business needs to address. An efficient internal communication is fundamental to a company's success. Download our free e-book to learn everything you [...]
