Essential Tips To Improve Your Chatbot
Guest post Samantha Kaylee. Chatbots are only effective for specific industries, they cannot personalize responses, and they are just a FAQ page on the site. Including the above three, there are many more chatbot myths that persist in the business world. Are these myths stopping you from handling customer [...]
How Will eCommerce Benefit from Chatbots?
Guest post by John Edwards. Chatbots are nothing new in the world of eCommerce. The main reason why chatbots are so popular is that such technologies as artificial intelligence and machine learning evolve at a rapid pace. As a result, AI-powered chatbots become smarter. They can learn from their [...]
Virtual Chatbot And Conversational AI Conferences 2021
We will probably still have to do without on-site conferences for the most part in 2021. However, that doesn't mean there won't be any interesting conferences and networking events this year. On the contrary. Many of the events will take place online, so you don't have to limit your [...]
Voice Assistants Usage In Customer Service
Guest post by Ashley Halsey. Customer service is evolving, as technology becomes more and more advanced. With this rise in technology comes voice-based customer service, thanks to the following voice assistants (just to name a few): Alexa, Siri & Google Assistant. Now, more industries are utilizing voice assistants to better [...]
Nonbinary Voice Assistants – Overcoming Gender Bias in Tech
Living in a world where technology is growing exponentially, where artificial intelligence is becoming smarter every day, and the number of voice assistants is expected to triple over the next few years, the topic of gender bias in tech is raising attention. The question is - do voice assistants [...]
7 Useful Chatbot Features That Make a Big Difference
Guest post by Irfan Ak. Customer support can be really tricky. If you’re a customer support agent and you fail to deliver the right experience, it sends a really bad impression on your business. It tarnishes the very reputation you have spent years building. And especially, when you’re operating [...]
A Guide to Automate Your Sales With A Chatbot
Guest post by Alan Walker, journalist and writer. Sales Automation: How Can Chatbots Help You? The advanced technologies we have today not only facilitate our everyday lives, but are also helpful agents when it comes to business. There are different tools that you can use. One of them [...]
10 Crucial Mistakes To Avoid In Chatbot Marketing
Guest post by Daniel Martin. You’ve heard many successful people say, “I wish someone had told me then what I know now to avoid the mistakes I’ve made.” The great news is you don't have to make the same mistakes to learn from them. Fortunately, others have made these [...]
