The Customer Experience Of The Future: Conversational Commerce

2020-06-26T09:36:28+02:00June 26th, 2018|

We are used to navigate through websites by clicking on one link after another. Until we finally find the right product or the answer to our question. However, even if a website has an easily accessible navigation, a user-friendly design, and interesting texts and images, it does not match our natural communication habits.   [...]