Chatbots & Voice Assistants
Chatbot Solutions for Enterprises
For Customer Service, Marketing and Sales
As marketing technology evolves, Onlim is helping to bring content marketing to the next level. Even big enterprises often struggle to create and distribute relevant content to their audience. Chatbots and artificial intelligent assistants such as Siri, Amazon Alexa and Google Assistant, are emerging as major new platforms, providing new and different types of searching and a new set of challenges for content marketing. In particular for enterprises, brands and organisations Onlim offers the development of customized chatbots to enter into personalized and automated communication with customers and prospects.
Enterprise
Chatbots via Website & Messenger
Intelligent Personal Assistants
Self Mantainability
AI Platform for better results
External data sources
Chatbot solutions for enterprises.
You have a lot of customer interactions? Together with you we analyze your requirements and develop your own multichannel chatbot solution (text and voice) based on natural language using our own AI.
Multichannel
Single bot platform for channels as messenger, website or artificial assistants.
One Single Platform
No matter if your bot shall be implemented on your website, on Facebook messenger or other channels – we provide a multi channel solution.
Rule Based
Our rule based reasoning engine delivers relevant answers.
More than Q&A
The “Onlim Rule Based Reasoning Engine” dynamically matches the relevant answers to specific questions.
Dynamic
Our chatbots understand the intent of the user behind the question.
No 1:1 Matching
But dynamic, learning reasoning of the intent behind the question and matching with the relevant answers.
Cutting edge
Our scientific background ensures state of the art technology.
State of the art
We are a spin-off of the University of Innsbruck. Hence Onlim clients benefit automatically from the latest results of our research.
Project Description
Onlim provides the Onlim platform as a SaaS model. Each project has a dedicated technical project manager who is responsible for the project until going live. All our projects consist of 3 phases.
1. Analyze
In this phase we develop the main requirements together with our clients. Starting with a call – followed by a workshop – we define the detailed features and the scope of the project.
Kick-Off-Call
Workshop for detailed definition
Specifications and project plan
2. Implement
After phase 1 we start implementing the chatbot framework and static dialogues, followed by our dynamic rule based reasoning. Ongoing testing assures that everything works as defined before going live.
Setup chatbot framework, implentation questions and answers
Setup rule based reasoning engine for dynamic matching of answers to questions
Integration external services, configuration learning engine, testing
3. Operate
This phase starts directly after going live. Hosted at the high security Onlim platform we provide an easy to use backend interface to our platform where our clients can change and adjust their content. Due to ongoing enhancements of our platform also the features of our bots will enhance automatically.
Operating the chatbot as a SaaS solution
Hosting & Support via Chat / Email / Phone
Access to the Onlim platform for ongoing enhancements
Why Onlim ?
Your own customized state of the art chatbot
Access to the Onlim platform for future access to additional channels
Onlim provides a dedicated technical project manager
Short implementation cycles due to standardized processes and systems
Flexible and dynamic systems architecture for customized solutions
I want to learn more