Updates and insights from Onlim about chatbots, voice assistants and automated communication.

7 Useful Chatbot Features That Make a Big Difference

Guest post by Irfan Ak.  Customer support can be really tricky. If you’re a customer support agent and you fail to deliver the right experience, it sends a really bad impression on your business. It tarnishes the very reputation [...]

10 Crucial Mistakes To Avoid In Chatbot Marketing

Guest post by Daniel Martin.  You’ve heard many successful people say, “I wish someone had told me then what I know now to avoid the mistakes I’ve made.” The great news is you don't have to make the same [...]

Utmost Chatbot Marketing Tips For Enterprises

Modern customers have positive attitudes toward the use of AI-powered chatbots, and 40% of Millennials claim to engage with bots on a daily basis. Therefore, if you haven’t created a chatbot for your enterprise yet, it’s time to do [...]

5 Reasons Why Chatbots Need a Strong Knowledge Base

Guest post by Srushti Shah, Digital Marketer.  Most chatbot conversations start a simple “Hi”. However, as they progress, the conversation often takes a semantically difficult and sophisticated tone. Users start shooting complex questions infested with urban slang and jargon [...]

7 Reasons Why You Should Invest In A Chatbot NOW

The global chatbot market is growing and it will be worthwhile for companies to invest in a chatbot now.   The chatbot market is growing continuously. ResearchAndMarket estimates that the global chatbot market will generate an annual turnover of [...]