Which Type of Chatbot Is Right for Your Business?
Guest post by Zachary Amos. Chatbots are among the most helpful technologies a business can implement. Experts believe they could save health care, banking and retail $11 billion annually by 2023, and nearly 40% of internet users prefer interacting with them over virtual agents. While these technologies’ potential benefits [...]
6 Best Practices For Building Better Voice Assistants
Guest post by Thomas Glare, technology writer. Voice assistant technology has been one of the fastest-growing consumer industries for a number of years. Studies show that nearly 40% of Americans use voice assistants regularly in their everyday life, and this number continues to climb each year. Despite some common [...]
How Onlim Chatbots Break Down Data Silos And Increase Agility
Ongoing digitization offers great opportunities for companies. More flexibility, increased productivity and lower costs are just a few examples. But as digitization increases, so does the risk that data silos will develop in companies and that the hoped-for benefits will not be realized. This happens when important data is [...]
How Chatbots Can Boost Your Site’s SEO
Guest post my Mike Khorev, SEO consultant. The idea of using chatbots for SEO is to automate much of the human work so there’s no need for a huge staff in place handling customer interaction and queries. The right use and setup of chatbots can also improve engagement on [...]
6 Chatbot Use Cases By Industry
Guest post by Ashwini Dave, digital marketing expert. Artificial Intelligence has evolved to become the harbinger of a shift in the business communications arena. What problems does a chatbot solve? And which chatbot use cases can be found in various industries? Let’s find out. Why Your Business Needs [...]
How Are Chatbots Redefining The Customer Experience?
Guest post by Srusthi Shah. Easily one of the most hyped trends in tech, Artificial Intelligence has proven its value to sales professionals and marketers alike. It has evolved to become an essential means for brands that aim to deliver exemplary and personalized customer experiences. While it all started [...]
4 Tips for Writing User-Friendly Chatbot Error Messages
While some years ago, chatbots were considered an out-of-the-ordinary instrument that didn’t seem to produce a clear ROI, today the businesses’ perception of them is a lot different. AI-based chatbots have become an essential tool for corporations that help them improve customer experience, brand reputation and authority. While the [...]
How To Use Chatbots In Recruiting
Chatbots have already made their way into recruiting — with positive experiences and expectations. According to the Recruiting Trends study, 41 percent of job seekers say a chatbot makes their job search faster. They also expect an easier application process. This is an opportunity that companies should not miss. Because [...]
