6 Chatbot Myths That Are Preventing Your Business From Growing
Guest post by Molly Crockett. Even though the history of chatbots goes back into the 1960s, chatbots are one of the latest developments in technology that all businesses should consider using. When properly implemented, chatbots can help to improve employee engagement, as well as customer experience. Yet, many businesses are [...]
Using AI Assistants For Crisis Management And Beyond (Part 2)
In part 1 of this article on using chatbots for crisis management we described the benefits of chatbots and what role they are playing during the current COVID-19 crisis. In the second part, you will not just learn more about the use of AI assistants for crisis management, but [...]
Using Chatbots For Crisis Management And Beyond (Part 1)
The COVID-19 pandemic hit us at lightning speed and has kept the world in suspense to this day. Such massive events and crises understandably lead to fear and great uncertainty among people. Public authorities have an urgent need to quickly provide the entire population with correct, complete and time-sensitive [...]
Book Review: “Knowledge Graphs – Methodology, Tools and Selected Use Cases”
As a spin-off of the University of Innsbruck, we at Onlim continue to work closely with our scientific colleagues. Not just for current projects and the ongoing transfer of knowledge and technology, but also for the creation of relevant content around our core topics. The latest result of this [...]
What Role Do Knowledge Graphs Play For Conversational AI?
Communication with customers and suppliers, as well as with employees and interested parties is rapidly shifting towards chatbots and voice assistants. With Conversational AI gaining more and more momentum, the question now is “how can we create truly meaningful conversations between humans and machines”? Companies face the challenge of [...]
Conversational Marketing With Chatbots And Voice Assistants
Conversational marketing with chatbots is the fastest way to connect with website visitors and helps you to convert leads through dialogue-driven activities. This type of inbound marketing focuses on consumer interaction and not just on one-way brand communication. Instead of forcing users to fill out lead capture forms and [...]
How to Create Engaging and Compelling Chatbot Scripts
Guest post by Erica Sunarjo, writer and blogger. While still in their toddler years, chatbots are becoming commonplace. Why? Because one of the driving forces of marketing and CRM today is to have more conversations with customers. Conversation can create a closer “relationship” between a customer and a brand, [...]
Supervised vs. Unsupervised Learning – Use & Myths!
Have you ever wondered whether there is a connection between the weather and your sales figures or how your sales will develop in the next few months? If so, you have probably often wished for a "black box" for these problems. You provide your problems as input and on [...]
